Customer Testimonials
Excellent stairlift and service was quick and and efficient.
I can count on quick service when I experience a problem with my chair and Arrowlift contacts me to schedule the routine maintenance. Ezra came last week to do maintenance and was friendly, efficient and professional. After his cleaning of the chair and track my chair is working better. I purchased my chair used in 2015 and I rely on it to take me up and down the stairs in my townhouse condo. I'm 82, I hope it'll help me stay independent as long as I live.
You are very knowledgeable, professional and fair. My husband and I have used your chair lift for years and you have always been there for us when it needed maintenance.
The chair is a life saver for us. The technician that came out was wonderful!
Reliable and works perfectly for approximately four years now.
Good product. Fair pricing.
it seems dependable.
Ease of operation and reliability.
The rep was very professional, informative and answered our questions
SERVICE TS FAST AND GOOD .
Although when I encounter a problem with my stairclimber I would like immediate service and support. I know that is highly unlikely. I was able to get next day service and a competent service person to correct the problem.
Their Service Technicians that came to my house (two occasions) were very professional and corrected the issue quickly.
Thank you
Ed Chapman
Excellent service. Response time is excellent.
Prompt friendly service..vry knowledgeable..
Responsiveness and knowledge of our lift and its mechanics; friendliness
We have used our chairlift for over two years and are very pleased with its operation. We have not had any problems with it and use it on a daily basis. We have already recommended Arrow Lift to good friends and they bought 2 lifts about a year and a half ago.
Useful, service is efficient, courteous, prompt,
Nice Chair Lift works great.
Service is great as well.
Arrow lifts chair lift enables my mother to continue to use her basement something that would have been impossible without her chair. Your service teem has made sure that her chair stays in tip top shape when you get use to using your Arrow Lift Chair doing without because of breakdowns or waiting on parts has never happened.
Arrow Lift is very aware that most of there customers are elderly and there chairs are not a luxury but are a necessity Thanks Arrow Lift
Overall, you seem to be a very user-friendly company, I like that!
Good units, overall. Better customer service.
We like the timely inspections.
Prompt response to call
great service and the people who provide it
Promises made during the purchase were valid. Several topics arose in which the manager thought my expectations could be different than expected and went to strong effort to anticipate and correct those.
I wanted a custom cab, but the available upgrades weren't as good as my own work. So I coordinated the build with the sales and installation team. The result was spectacular (you really should see some photos).
The techs that come have always been very professional and detailed.
I was very pleased with the service I received for my yearly checkup of my stairlift. The technician was very thorough doing a complete check up and cleaning of the stairlift. He advised me that battery was reaching a low status and advised replacing it now while he was here instead of waiting for it to stop functioning and having to have another service call. I appreciated him advising me of the situation before it became critical, I am very glad to have the company as my partner in the maintenance of my equipment.
Quick, knowledgeable and courteous service. We are very pleased.
Good product. Runs smoothly. Good service personnel
Froendly
I love my elevator. It was really helpful when I was on crutches and my grand-dog, Luci, uses it all the time since back surgery! No more carrying heavy stuff upstairs- we let Darth (L.E.Vator) do all the work!