Customer Testimonials
Everything is perfect
No chest pain going upstairs
Came on time when scheduled
Everyone has been helpful and responsive to our needs with the home elevator. They have taken the worry out of our daily use.
Great product so far and the installer was very kind and personable. The sales associate was great as well. They both were very knowledgeable about their products.
Honest sales re. Competent installer.
The techician knew what he was doing on the install. The equipment works very well and meets our needs.
Both elevators have worked well and the service has been excellent.
The installer was knowledgeable and thorough in his explanations on procedures.
We have been extremely pleased to manage our medical office with the LU/LA elevator since July, 2019 and secure in knowing his well it has seven IHG visitors and patients. Thank you!!
Waiting for followup about shifting rail
So far our stairlift is very nice and runs very well. DelMario the man that installed the stairlift was so so good. He really should be told by your company of value he is to the company. So noligable about the stairlift. If there was a rating for him there wouldnt be one high enough because he is that good at what he does.
We have only had it a few week but I have been very please
The fellow (Dean) that installed it was very helpful and did a great job.
They work
I would appreciate a telephone call as I have been trying to set up two service contracts. Phone number removed
Sales associate Matt, took very good care of the whole process. He answered questions and followed through when necessary.
The only negative would have been that we scheduled an installation and made arrangements for people to be at my Mom's house with her for any questions,etc. The installation was cancelled and rescheduled by ArrowLift due to employee training, which meant our two people had to rearrange their schedules again.
Installation went smoothly. Mom is 84 and very short. The seat wasn't high enough and it could not be adjusted any further, so we bought compact pillows to attach to her seat.
The chair is doing what it was meant to do, which is to help her get out of the house safely.
so far so good, chair works fine and was easy to learn how to operate it.
Kind people. Speedy install!
From sales to install, the process for getting my mom a stair lift was super easy. Everyone was friendly, knowledgeable, and kind.
Good Service,Professional representation
Dependability
The courteous and timely service. All staff respond promptly and kindly.
Service was excellent. The lift is what I needed and it is doing the job for me.
Very courteous and prompt service men
Good price. Friendly prompt service!
I was impressed the Cassindera handled my call and arranged with David to take care
at that point I knew that I have right people,more concerned about the medical need
rather
than a sale. I am very appreciative the way whole process woorked.the gentleman I
think his name is Mario,was excellent to explain and work with
We’ll made and quiet
From David the salesman to our technician, everything was top notch. The stairlift gave our mom her independence back!
My stair lift has been working well since it was installed. It was inspected a few days ago by an Arrow Lift maintenance fellow; everything was fine, he just lubricated the rail.

Products perform as stated , great service,