Customer Testimonials
Good units, overall. Better customer service.
We like the timely inspections.
Prompt response to call
great service and the people who provide it
Promises made during the purchase were valid. Several topics arose in which the manager thought my expectations could be different than expected and went to strong effort to anticipate and correct those.
I wanted a custom cab, but the available upgrades weren't as good as my own work. So I coordinated the build with the sales and installation team. The result was spectacular (you really should see some photos).
The techs that come have always been very professional and detailed.
I was very pleased with the service I received for my yearly checkup of my stairlift. The technician was very thorough doing a complete check up and cleaning of the stairlift. He advised me that battery was reaching a low status and advised replacing it now while he was here instead of waiting for it to stop functioning and having to have another service call. I appreciated him advising me of the situation before it became critical, I am very glad to have the company as my partner in the maintenance of my equipment.
Quick, knowledgeable and courteous service. We are very pleased.
Good product. Runs smoothly. Good service personnel
Froendly
Dependable
Convenience
Friendliness of employees
Prompt service
The young gentleman named George thar came for the yearly service was extremely knowledgeable and kind. George went above and beyond checking and cleaning each unit (we have two). George made sure that before he left we didn't have any other problems or questions. You guys have an amazing employee!!!
Professional, competent and prompt
Quick responce
Timely
Perfect home elevator
We love our arrow lift!! We just had it serviced by George, great young man. He knew just what to do. Thank you George. Highly reccomend.
Durable, and the service is great. When I forgot to call and have my stairlift checked out, they called me, set up an appointment and sent a technician out to service my unit and clean up the rail.
Timely event
Service, if needed, is very responsive with knowledgeable and polite technicians.
Products are good quality ! Made well !!
Service is Excellent !Maintenance programs
are reliable and financially manageable
I have had Chairlifts now for over 14years now
And feel the Services and lifts I have purchased .
Customer service is great. Field technicians are very knowledgeable and helpful. Easy to understand contracts, prices, etc.
When we have a problem, Service responded quickly and kept us updated on part availability
The customer service is great, so polite and helpful. The chair lift is a real good investment for my needs. Highly recommend both the company and the product.
great service on maintenance contract
Your service people are well trainted.
Prompt and courteous service. Very pleased with service.
We had a problem with one of our stairlifts, and the Arrow Lift repairman came out in three days and determined that the battery needed to be replaced. He did that, and the stairlift worked fine after that. Good service!
Overall, you seem to be a very user-friendly company, I like that!