Customer Testimonials
The team I was working with was very helpful and seemed to genuinely care. The stair lift has made my life so much easier. I am not as fatigued and am not fearful of using my stairs.
Very good presentation by sales representative. Excellent work by the installer. And, because of an immediate need, it has worked beyond expectations.
Our technician took his time to service our elevators and took time to explain.
Very polite & respectful
Great
On time and thorough
It works
Mark was fantastic at talking me through the sale and all that needed to be done. The gentleman installing were also wonderful
Prompt service, good communication. It has just been installed, all is well.
The people here have been very friendly. Recently had the stairlift removed and reinstalled due to new carpet install. They had no problems doing this, were on time and stairlift reinstalled when they said it would be. They also were out recently to inspect everything and make sure it was working as it should. My dad is pleased.
Thank you
Product is efficient.
Reliable service, professional and friendly staff, easy to work with.
Reliable service, with skilled, knowledgeable service representatives
We had no problems, would use Arrow again. Would recommend them to anyone that asked.
On time. Technicians are knowledgeable.
Product is reliable and easy to use.
Very professional,efficient, and polite
The technicians who worked on my Stannah chair lift were pleasant and professional.
Engaged staff ... always polite
The service representative is thorough at their work and punctual.
The chairs work great, I have a split level home and put in 1 chair for each level
Installer was very professional and honest - explaining the pluses and minuses of both brands. Arrowlift was quick to send requested accessories / parts.
Mark was fantastic to work with regarding sales. He was very knowledgeable and came prepared to take measurements at our first meeting. He always returned my calls or emails within one day. The installers were also fantastic (I'm sorry I'm doing this a couple of months later and I have forgotten their names). They were prompt, courteous, wore masks, and cleaned up their work area. You would not have known they were there. They completed the job faster than promised and explained the operation of the machine to me. We've had no issues with the stair lift to date. It has several curves and travels between three floors in my home with a nice smooth motion. It works great!
Outstanding service!
I like that you keep track of when we need service and your workers are nice. Recently one of them told my husband we needed more work and that we would hear from Arrow Lift, but haven’t yet.
Folds away nicely and it is very quiet and smooth. The installer was very nice. Instructed us on everything. Cleaned up and left us with information if we had any additional question. Love.
I continue to be most impressed by your technicians; in particular Chia who has been servicing my lift over the past few years. He is personable, knowledgable and thorough. Your staff have been most personable as well.
Friendly sales man. Good product. Gives me ability to use basement.
Great guys
Easy to use. Reasonably priced
technicians are very courteous & friendly