Customer Testimonials
Chia, who, for the past several years, has been doing the bi-annual check-ups for my lift is an excellent technician; both knowledgable and personable.
Both the salesman and the installer were professional, knowledgeable, and friendly. The installation was neat and done in a timely manner.
Chair and prompt service
Dependable
Very nice looking install, blends well with
the stairway.Works well and is super quiet.
Thanks..OUMC/Church Osseo,MN.☺
Installation Tech did an excellent job. Very friendly. Stairlift is easy to use..
Employees are always polite and efficient.
I did a lot of research before I contacted Arrow Lift. I knew what I wanted and needed. Mark P. came to our home and made sure we would have everything that fit our needs. Our Stannah stair lift was installed within two weeks of purchase and it has provided exactly what we wanted. It is sturdy, the seat is comfortable, simple to operate for anyone with strength or cognition issues, and best of all it provides the safety we required. We are 100 % pleased with your product and service. Judy Wright
The technicians who service my 45 year old stair lift do a wonderful job of keeping it running.
Mark our sales rep was very kind and helpful. And our service for the install was exceptional. This young man was the most considerate person I have ever had the pleasure of working with. He went over & beyond. We have recommended you to quite a few so far. We are greatful.
We love the stair lift but am not too impressed with the service people. Last time the tech never introduced himself - this time we had a trainee with the "trainer person". They did not introduce themselves either. I was supposed to get a copy of the work order but have not received anything yet!
The person that installed it 2 yrs ago was great - Trevor was very nice!
First name removed M. Last name removed
I have an elevator and I love it. Your service is just great.
Thank you very much.
The service technicians are always very polite.
They have kept our elevator functioning for many, many years without any problems.
Great looking, seemingly durable (so far, after only 1 yr), service call 1 day, great job (just a quirk in 'sub' product--taken care of & will be permanent, polite and respectful technician--all around great product and company
knowlegeble service technician, quick response to inquiry
Exceptional team, quality work….simply the best.
Fast service, fair price
prompt courteous service
Everything
The install department and the maintenance team do as they say and keep on schedule.
Very much appreciated !
Thorough information, excellent assessment, fast delivery, trouble-free installation. All the people were great to work with and careful of my home.
Product works well . you were able to design to meet our needs.
Very nice Men to give us information and confidence for many years!
We've done business with Arrow Lift for a long time. They have always been courteous and treated us with respect. The stair lift has provided good service on a daily basis and they've maintained it well.
everything
Very dependable equipment. Knowledgeable and courteous servicemen.
This is the best money we have ever spent! Worth every penny!
Now that we have all the issues that we had in the first 8 months corrected, we are happy with our outdoor chairlift.
So nice to be able to feel safe going upstairs! Smooth riding! Excellent staff too!

The product type and pricing was very competitive while offering high quality. I cannot say enough good words about the individual who installed my lifts or the gentleman who inspected and fine tuned the machines and my sales person who took care of me at each step. I definitely give Arrow a FIVE STAR rating at each step!!