Customer Testimonials
Great customer service.
Knowledgeable service Technicians
Everyone I dealt with was very knowledgeable and understanding all of the issues that we had and they overcome them all
Your serviceman performed warranty service recently and really got the unit to stop thumping and squeaking. The fellow who came last year to remove the motorized rail and make the rail straight to the bottom also did excellent work and showed us some options that we did not know existed. The service to date has been very good.
Professional service stsff
It works.
They take care of everything.
Prompt scheduling, and the regular servicing gives me an elevator that works 100% of the time.
Service is very good and professional. My only issue is that Arrow Lift never calls me, or reminds me by email, to schedule a maintenance appointment even though I have a contract. I have to take the initiative or I don't get the service I have paid for. This has been a long term issue that I have commented on for years.
The elevator is performing beautifully. The scheduled service service was very impressive. It made me proud to be an Arrow Lift owner.
Ppromptness and ability to solve issues to keep the elevator and stair lift operative.
Service Technician was pleasant and did his job in nicely. Both chairs were cleaned and lubricated.
Josh Navarro did a superb job on installing the stairlift. And I very much like the top-of-the-line Bruno stairlift (but not their economy models).
Very reliable and experienced. We are very satisfied customers.
The lift chairs are great. Your service personnel do a good job, but your billing
is unsatisfactory. I paid the technician in full, but I was billed by your Duluth
office.
.
Service is friendly and professional.
Sales service representative Mark was very good and answered all my questions. Service Tech was polite and helpful. Service was great equipment works as expected.
The chairs are perfect. I rely on them a lot and they never disappoint me. Great lifts and a great support group. Extremely pleased!
Our lift is very quite. The staff was very professional, curtious, very skilled. The technician had our stairlift installed and operating in very little time and went through all the ways to operate. Overall the process was very easy and trouble free from the initial visit where measurements were taken to the installation. I would highly recommend Arrow Lift to anyone who would be in a need for mobility up and down stairs.
Great sales presentation. 2 day installation service!! Professional installation & educated us on how to use the lift chair! We just love it! So happy to be able to go down & up the stairs without being winded or back pain. Would highly recommend to anyone (Seniors) that wants to stay in their home! Now we’re getting a walk-in bath. We should be set now for many hassle free years😉👍🏻‼️
I'm happy with the quality of my elevator, and the PM to keep it running smoothly.
I would buy the same one again if I were re building.
We were very pleased with the friendliness and efficiency of everyone we met at Arrow Lift. Our chair was installed promptly, and it works like a charm. Thank you ever so much!
I works great.
Prompt service
Pleasant salesman
Friendly and responsive service. Technician did an excellent job at the installation and left no mess behind.
Worked to find recurring problem in lift rail.
only the first visit - nice guy, professional and easy
Salesman Mark was awesome and installation was quick and well done.
Reliability
A good installation that woeks well.
You make sure our elevator is always running smoothly, and the service people are very nice! Love the service contract!