Customer Testimonials
Service people are prompt, polite and efficient.
Out
Product is well made and effective.
Friendly employees. Love our chair lift.
It does the job.
It has life much easy for my faimly
It allowed me to stay in our home of 25 years.
I haven’t fallen down the stairs since installed.
Excellent service and professionalism.
All the people we dealt with were very friendly and professional. The install was timely and without problems. The follow up has been great. There is great peace of mind in working with Arrow Lift.
Really like the demo in the offices to help me choose between various manufacturers.
Also, I could see the difference in quality, durability of the Stannah Lift.
Your salesperson Mark Pettingill was very approachable, sincere, and helpful in our decision making around what product to consider, and how we might want to think about the installation and use within the house.
Excellent service. Elevator has worked well for 15 years. Am able to get my disabled husband to the lowest level for access to the backyard and to shelter during tornado warnings.
Great stair lift and great service.
We feel confident in our ArrowLift elevator and enjoy the friendly and efficient maintenance crew who service the unit in a timely manner.
It was easy to get to a live person on the phone, explain my issue and schedule service. The technician came on site promptly and resolved the problem without issue.
The tech that came out was great to work with!
Quick and friendly service.
they meet the needs of our family
i called on arrow lift the sales man can out the newt day and explaned ever thing about the lift i liked what he had to say about the lift ibough one and it was instaled the friday after he told me about it my wife loves it and she is happy to have it
So far the stair lift is proving very valuable for my elderly mother.
Friendly and efficient
The service great and the product is easy to use and very useful.
Good people, good product. Made our lives much easier.
I have a three level house with two landings and Stannah designed a lift that covers it nicely with stops on each floor and I do not need to switch from lift to lift to get from the top flour to the bottom. I have had this lift since September 2018 and have had nothing to complain about. The last time the service man was out for my yearly service visit he fixed a minor problem at the lower level stop which had been aggravating me for the last six month but not enough for me to call for service. Because the lift is three years old he changed out the batteries which he said normally only last five years. If he had not changed them out and sometime next year they died I would have been very aggravated this tells me that the service I am getting is looking out for me not the bottom line of the company.
Great customer service.
The chair lift by Stannach you supplied is great and has been working well. However, when it needed service last week (it left me on the stairs halfway up -- I had to crawl the rest of the way) I could not get through to your service department for several hours, then could not get a serviceman until the next morning. When Ryan came he did not have the right part. He was able to install a used part that worked until the next day when he returned with the new one. If he had not been able to get it working for me I would have had to move out to a hotel. I do not have a kitchen upstairs, nor a bathroom downstairs. This thing is essential.
Without your service, my wife would have not been able to return home from the Transitional Care Unit. Thank you for your expeditious response and installation of the chairlift.It works like a dream.
You do a good job.
Well organized and professional
I would recomment Arrowlift to freinds and family. Both the sales person and Installer was very helpfull. Both were knowledgeable and delivered an excellent service.
Thank you Mark and Chris for your service.
Mahamud
ComfortCare Group
Reliability and safety
As an MSHO Care Manager, I have opportunity at times to provide my clients with needed equipment. Recently, a client needed a stairlift after moving in with her daughter and son-in-law. I called Arrow Lift to request a bid. The family was very impressed with Mark Pettingill, stating he was very professional and kind. The bid was competitive, and the process was smooth and timely. The family very pleased with the result. I will definitely use them again if the need arises!
Took the time to explain how to maintain battery life