Customer Testimonials
We love our stiltz elevator, and your service people are always nice and respectful
I have to stair lift chairs. They are easy to use, but the batteries have to be replaced every 2-4 years and they are expensive,
The service technicians are professional and do a good job,
great , prompt service
It’s been in for 13years and never any problems and I’m sure the routine maintenance may have had something to do with it
Relatively easy to schedule tune-up appointments. Techs (this time around) Devon and trainee Logan) are uniformly excellent, going the extra mile re: the tune-up itself and cleaning up afterwards.
Attentive to details and answered questions.
Great product and service.
Did a good job!
You provide and service the stairlift that I need to stay in my home.
Convenient and there when needed.
On time and great service.
service
Dependability
He answered my questions. He really cleaned the top of the elevator. He was very courteous.
I like the people whom you have hired who come to our townhouse
The service agents are always friendly and capable.
Dependable
The Warranty Plus plan is well worth obtaining Joseph,technician , has always been prompt,polite, knowledgeable, communicates in detail what the problem is he has resolved.
Stannah Chair Lift is high quality built
Very reputable company
Going on 3 years of having it. It has kept us in our home.
I bought a previously own unit [actually 2 for a split entry] and have had issuers only with the unit with a folding track to the lower level as it has to be on the upper part of the track to charge and sometimes we forget to run it back up to charge.
I have been a lifelong tinkered but these a complex units that have a lot of safety feature and without an operations schematic it is hard to do more than basic repairs. The service people are
pleasant and helpful tho. Finally bought the yearly maintenance plan to avoid frustration,
Professionalism
Quality
Good value to dollar
Responsible in time of emergency.
Tech came at time scheduled and very courteous and respectful answered all questions very happy with service Thank You
I use my Arrow stair lift for not only getting myself up and down my steep basement stairs but also to move my grocery bags up to my kitchen, my trash bags and recycling down to the basement, and my laundry basket up and down the stairs. It is a good addition to my house.
Easy to schedule our annual maintenance. Service technician was on time and very knowledgeable.
Service was prompt. Good explanation for service and expenses.
I love my chairlift. It works great and makes my lower accessible.
Yearly maintenance is good.
We needed a stair lift.
Called Arrow Blaine because their business was close to where we live.
Arrow sent Charlie out to get the specifications defined. 2 inclines and 4 90 degree bends.
Took about the expected 6 weeks to deliver/install.
Installation was completed just in time.
The family member needing it was released from a month of rehab following surgery 2 days later.
Recovery is so much better when you can be at home.
Solid and reliable construction.
Quality products and excellent and caring service.
Great service providers! They have all been very competent! They are always polite and respectful.
You’ve been very responsive to our requests. Todd Frigstad has been very helpful. We have actually recommended Arrow Lift to a couple of people.