Customer Testimonials
You installed the stair lift a good many years ago and have done your best to keep it in good working order. Your technicians have always been courteous and professional. It is the kind of relationship you would want with someone that maintains such an important piece of your life.
I was very much impressed with the fast service I got when the stair lift battery failed a 4 pm. Tiffany was understanding, found a repairman at the end of the day, who was willing to come to Stillwater and fix us up. And he was so helpful (sorry, I did not get his name) and willing to stop and get a new battery in, even though he had a long commute home. Your people are wonderful!
Nancy Goodman
Service men are polite
On time. Courteous. They keep track of updating and servicing our elevator.
The technician was friendly and knowledgeable. Very neat, wearing booties to protect the carpet.
The chair lift is very helpful because we are elderly, and stairs are problematic to us. We don't ehave to carry groceries down the stairs ourselves. Just load them on the chair, and send the chair down. We use the chair lift everyday. It is a little difficult to use in winter because of ice buildup of ice on the rail.
Excellent product and service. Technician was prompt, courteous and professional.
We have used the Arrow Lift for 5 years now. Your service people are all great and go the extra mile to clean and adjust the machine. We have recommended Arrow Lift to all our friends and remain completely satisfied. Not a bad thing to keep a grandchild entertained as well, and we don't worry about it with all the safety features built in the unit.
Works well.
Repaired my issue quickly.
Good response to questions
Very good customer service and we are very happy with our stair lift!
It does just what we hoped it would do, it made our lower level totally accessible.
Easy to use good service
Chia is an excellent technician; personable, knowledgeable and thorough.
We love our lift. Loved the features, especially compared to a competitors product that we looked at. Everyone that we worked with (Charlie, Andy, and Logan) was courteous, professional, and knowledgeable. The fact that our stair lift was installed only 3 business days after Charlie came to our house was AMAZING!!! My wife was at the point where she could barely walk up the stairs. She no longer has to worry about being homebound anymore. I have already recommended someone to your company.
Great product. Great customer service.
Service and representative response time
It helps me stay in my home even though I have a disability. I can use it to get my laundry done and allow me to carry things up or down the stairs without the worry of falling down the stairs when there is no one around to help me since I live alone.
Responsive sales and installation. Quality seems pretty good though chair feels a little weak
Reliable.
Does a good job and prompt
It gets me up and down my stairs easy to use. Only one complaint. The chair does not turn at the bottom
Product is very reliable and staff are friendly and competant.
You have outstanding two techs: Jake in Duluth and Ryan in the Twin Cities.
They make all the difference. My stairlifts work flawlessly thanks to their proficiency.
Very professional. I really like how the technician cleaned all exterior surfaces of the elevator.
Prompt with returning calls. Friendly technicians and staff.
The installer was very good and answered all of our questions. The stairlift is very easy to use.
Excellent co-ordination, product knowledge, set-up and knowledge of the product. Looked like a large puzzle on the floor but Hunter put it together with precision and had it inspected by the state. Took only 10 minutes for the inspection. Amazing co-ordination. I love it!!!
G D HELD
Your chairlifts work flawlessly. Your service agents are on time and know what they're doing.