Customer Testimonials
Prompt
Well trained staff
the service tech was very polite, and he knew what he was doing,
Your agent called me told me I had a service visit left for this year Great and the service person put new battery in my unit without any problem or pressure. Thanks !
Quick and efficient service. Pleasant people to communicate with.
The lift works well, and the service people have been on time, courteous, and answered questions.
Great job. Thanks so much!
Everybody from Arrow lift have been great. Any repairs have been done in a speedy manner.
For the last number of years Chia has been doing bi-annual check-ups for my elevator. He is extremely personable, knowledgeable and thorough.
Reminders for service checks.
Installation 9 years ago went smoothly.
The technicians are nice and know they’re pretty well.
Chair lifts work well and your service men are competent.
I am happy that the technician vacuums the entire elevator unit.
It works great, no problems. Routine inspections are easily scheduled.
Good quality service, knowledgeable technician.
I have used an Arrow Lift chair lift on the upper stairs in my home for over 8 years. It has worked well for me and I could not get along without it. The service technicians who come to clean it and check it out yearly are friendly and professional.
Everyone very knowledgeable about the product and installation
On time , friendly, know all about elevators priced fairly
Good stuff.......
Fast service and friendly staff.
Good work!
Maintenance keeps elevator running reliably,
i am disappointed that the accordion doors fail so frequently and Arrow Lift has not stood behind this product with at least partially assisting replacements.
The service person was extremely helpful and courteous. He listened to our issues with our elevator and adjusted it accordingly. He was also very thorough with reviewing our annual maintenance inspection and completed the required maintenance in a very timely manner.
Liked the fast response and Professional manner
Logan was very nice & Polite.
The equipment is great. We have an elevator. A couple little hiccups early on, but the service from the arrow folks has been phenomenal. Can’t beat it thank you very much.
Your chairlifts work flawlessly. Your service agents are on time and know what they're doing.
You installed the stair lift a good many years ago and have done your best to keep it in good working order. Your technicians have always been courteous and professional. It is the kind of relationship you would want with someone that maintains such an important piece of your life.
I was very much impressed with the fast service I got when the stair lift battery failed a 4 pm. Tiffany was understanding, found a repairman at the end of the day, who was willing to come to Stillwater and fix us up. And he was so helpful (sorry, I did not get his name) and willing to stop and get a new battery in, even though he had a long commute home. Your people are wonderful!
Nancy Goodman
Service men are polite
The turnaround for service was acceptable. The technician was extremely nice and was able to solve the problem and even returned to the shop in order to do so.