Customer Testimonials
Everyone who comes for the twice a year service have been very nice.
The stairlift was installed at my sister’s townhome. I’ve seen pictures only; but my sister seems very happy with it. She says it’s sturdy, quiet, and doesn’t take an overly long period of time to travel up or down the stairs. She was concerned that it would be extremely slow! lol
Thank you! The sales rep and installers were very nice and patient with her questions.
I have used arrow lift for years absolutely best company ever, love the product and especially the after service .
Good product presentation from Charlie. Great to be able to go into the showroom and see the two models Arrow lift cells and actually use the working models. Once the chairlift was received from the manufacturer, it was installed quickly. We are very happy with the product and Charlie's customer service.
Quality after installation service.
Prompt, courteous, knowledgeable, reasonable
My chair is essential to living in my home. It is so dependable and runs quietly while I ride it or send items up or down the stairs.
The yearly service maintenance is much appreciated to make sure everything is in tip-top shape.
Thank you always for your response.
Very knowledgeable staff. Appointments are kept and on time.
Very knowledgeable and friendly service. Relatively easy to contact which always makes things nice, especially when there is a problem. Jessica is terrific and very friendly on the phone and is also committed to getting an answer to a problem and getting back to you with information about a time that a service technician would be there. Last but not least, Chia is a fantastic tech and is extremely friendly and outgoing to make the customer satisfied with his expertise.
Charlie was very nice to deal with you. Folks are honest and put in a very good product for a significant price but well worth it. Thank you.
Makes it possible for us to remain in our home
Reminders of service times.
Nice service technicians.
Products built well. Didn't care for some bump sounds. But the workers told us louder bump was spliced and can't smooth it. Also, that the -2- was good because sandpaper does some cleaning.
The installers were excellent workers and worked hard the whole time.
You are polite
It is easy to learn how to operate it.
Quick, professional, empathetic service
Responding phone calls quickly and efficient maintenance.
Arrow Lift sells an outstanding product. The sales rep was very knowledgeable about the stair lift, its accessories, options, features and installation. Scheduling was easy and communication was outstanding. The installer was very good at what he does. You could tell he is very well trained, smart and confident. Everything was explained very well before, during and after the install. The end product looks and functions awesome.
First name removed K
Blaine, Minnesota
So far it's working no problems
Professional, Experienced, affordable and great customer service
it works
Very good service. Knowledgeable reps. Great installers
Prompt, professional ,polite people work for this company. Would that I could say that about others.
The product is good and the service is timely and reliable.
Wonderful
Great sales rep - went over all options. Great installer. Professional and informative. Overall the experience was first rate
I am very happy with my stairlift . Service person - Will _ was very nice.
Hunter was out recently and he did an excellent job. He was thorough, friendly and communicative. He summarized what he did for us before he left. He is a very valuable employee!
We've had the stair lift for a long time. Arrow Lift installed it and has maintained it throughout. Whenever there was an issue with it, which was rare, they have been responsive and resolved it in a professional manner.
Safety features. Everyone was so professional to work with.