Customer Testimonials

Friendly and helpful staff.

excellent and friendly customer service! you guys rock!

Very helpful and friendly staff. Very good service.

Great products and even better service!

Good friendly service - wide range of bike products

I think you carry good products, but a limited selection. I've had bikes worked on in your shop before and been happy, and know that you have an excellent rep for doing good work. I have yet to ride the bike I just got back so can't comment on most recent work.

The people working at the shop on West 10th exceed expectations, and are some of the best I've encountered, which's is saying something because the staff at most bike shops are typically very good.

Friendly service and great product knowledge. I can trust repair /service will be done well and if there is any issue that it will be corrected.

Service is exceptional! Good product range. Store is convenient for where I live.

The staff were all very knowledgeable, friendly and helpful!

Very well informed personnel and high quality products.

Staff are ALWAYS super helpful and kind.
Good explanation of what needs to be done.
Estimates are accurate.
I trust your services.

Your service staff are always friendly and helpful...... I have had only positive experiences over many years of receiving professional work from your staff both the sales staff and the mechanics.

Consistent, friendly, good prices, also proximity to where I live is a factor.

I've recommended you to friends and will continue to do so. Whatever your hiring process is there, keep it up. Nothing but good people!

Thanks.

Very helpful and great team, including Matt who helped me make decisions regarding what new components should be added to my bike. Thanks.

Every efficient, knowledgeable and friendly staff.

Unbelievable service, always knowledgeable and friendly. Wide-range of products

Very attentive services, detailed report on what was done one the bike. Good communication regarding drop off and pick up.

Always have good service

Very organized and quick service
Mobile notification very handy

The staff is very helpful .Bike repair and maintenance is great.

Thank you for a great service and help with the repair of my bike. It rides like new.

Great service, fast. I've always been able to get my bike in quickly and have a speedy turnaround. Plus, I can trust West Point to do exactly what is needed to make it run well without trying to add unnecessary extras to increase the fee.

Freindly customer service. Good selection. Been going to West Point for years.

Staff are empowered to make customer service decisions.

Good knolagable bicycle loving people

The staff are extremely helpful, knowledgeable and friendly.

Awesome service from staff. Matt very knowledgeable and helpful. Attentive to rider’s ability and needs. Would always recommend West Boulevard and W 10th locations!

Geoff was very helpful with my front pannier rack configuration and disc brakes.

I like the fact that you have friendly and helpful staff and that your location on West 10th is within walking distance from where I live.

People are nice and the service is excellent!