- Phone: 604-224-3536
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Customer Testimonials
You had what I was looking for. The staff was very helpful.
knowledgeable and friendly salespeople; good quslity stock.
Fast, liked the email and text when it was ready.
Great service and advice. Sarah at west 2nd store was very helpful and so were the staff att he west 10th location when I picked up a repair.
Great service. Respectful, helpful, knowledgeable!
Friendly, helpful, and had exactly what I was looking for.
Thanks.
Great service!
Great service
You guys are very helpful, always giving great service and going above and beyond. I go to any of the West Point Cycles in the city as you’re my preferred bike shop. Not stuck up like other bike shops in the city. I also am a big fan of Trek and Bontrager so i like your products as well. Keep it up!
The staff is very knwledgeable regarding bikes and provide helpful and relaxed service. There was no pressure to buy or to upgrade to a more expensive bike once I decided on a particular bike. I also like their refund/exchange policy (with a receipt - GST).
You had the product I was looking for and very nice, knowledgable helplful and friendly staff.
All the staff are very knowledgeable and helpful!
Staff are great. Wish there were more clothing brands though!
You are always friendly and willing to pump up my tires. Bike is ready as promised. Overall good service
Staff very knowledgeable, engaging & helpful
Great service, very helpful, friendly and knowledgeable staff. Good selection of products. One-stop-shop
Friendly
Great personal service
Knowledgeable friendly staff
Your selection is good and most times I can find what I need.
Knowledgeable staff.
Close by. Feel like I'm dealt with fairly and that you want to see me and my family happy with our bikes.
Made time for me. That’s what customer service is all about!
friendly, helpful and good quality
Knowledgeable & friendly staff. Good product selection.
Very friendly service.
Welcoming knowledgeable staff.
Great service and nice community "feel" in the store
The service and all their personnel are skilled and friendly. I always have great service.

Prompt, thorough, and professional service. I was a Cat 1 bike racer for 24 years and multiple BC and National Champion . I was impressed and my bike is running great!