- Phone: 604-224-3536
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Customer Testimonials
friendly staff. bike assortment is extremely limited but in fairness there's only so much floor space
Competent friendly staff. Excellent location.
Matt: knowledgeable and helpful as are the staff but he in particular
Trek bikes - good
Fast service
Excellent service, good people, and knowing what they are talking about!
Friendly and helpful staff!
The service is excellent and your location is very convenient for us.
Friendly, efficient, thorough.
Mostly awesome customer service,
Great neighbourhood service. Lots of staff, busy store so wait time was very reasonable.
The staff is always pleasant and helpful. When I am there I feel like you really want to help me improve and enjoy my biking experiences.
Overall Great service! Staff is very courtesy and very knowledgeable
Friendly and knowledgable staff in my candy store that has everything that I want and need!!
Great staff and great personal service. Staff is very knowledgeable
and can assist you in any of your bike equipment, repairs and new bike purchases.
Personal connection
Staff
Always good service!
Friendly, knowledgeable.
EXCELLENT STAFF ;)
I had a maintenance problem that I was unable to resolve. It was fixed in 48 hours at a reasonable price. Quality service at a reasonable cost, Pretty simple.
Possibly the greatest bike store in Vancouver, super friendly, helpful and knowledgeable staff :)
Friendly community store always willing to help. Would definitely continue to recommend to friends and neighbours.
Knowledgeable staff and excellent choice of equipment.
Technical knowledge
Friendly service, knowledgeable, responsive, timely. I bought my last two bikes there and have gone there for service for many years with no problems.
Very good engagement and follow-up for servicing.
Knowledgeable, friendly staff.
Matt and his team consistently take the time needed to answer questions.
Always try to work out the best possible pricing on bikes and gear.
Good products, friendly and knowledgeable staff. Things that are hard to find in Vancouver.
Really helpful. Deal with First name removed very well.
The technician are very knowledgeable and can identify or address an issue quickly. Service over the years is outstanding. Always explain what work they performed and reasons why. Thank you for your excellent service.
Friendly staff looking to solve our problems even when there is not a big sale on tap. Two examples:
1. I bought a tube but messed up installing it so it burst when pumping it up. Sales staff asked why I was back minutes later buying a second one. When they heard the story they let me have it for cost.
2. We wanted a two-leg centre kickstand. There were none officially in stock but staff scrounged around the basement and found an unboxed one which they let us have at a discount.