Customer Testimonials

Helpful staff.

Very professional, work done as requested and on time or early. Thank you.

Dan was absolutely amazing. He took the time to answer all of my questions, walked me through all of my options and even set up my trainer for me (with a rear wheel release demo) and placed it in my car!!!

I had previously gone to another bike store and they showed me the most expensive trainer and wanted to demo zwift for me. They asked me no questions!!!!

I will go to west point for all my future needs.

I can't thank Dan enough for the time he spent with me. Amazing service!!!!

Honest and very customer oriented

Full explanation of bike service. Knowledgeable scan and recommendations made on the spot. Work completed as stated and great communication. The bike is riding better than ever!!

West 10th store is particularly welcoming/ open. We are totally drawn to go there even if it’s a little further from our house. Staff is super friendly and knowledgeable!

YOu give priority to bike commuters which is great - you can fix bikes really fast so I get it back before the end of the work day!

Great service...very attentive

very competent staff, no hardsell to spend more money than necessary

Staff very friendly and knowledgeable.

The service at the W10th WPC is just amazing. Every retailer should spend a few hours in there to see what great customer experiences they deliver.

I asked for a special order of a product. The price was reasonable, the staff communicated well, and it arrived quickly and I was notified right away.

Speedy and affordable

I love the service, friendly knowledgeable staff and competitive pricing.- my only complaint is the Trek-centric products. It would be great to have other options in store.

Prompt service, clear communication, got exactly what I paid for, very pleasant interactions with staff.

Great bikes and staff!! Thank you Kevin for all your help in choosing the right bike for our son. He loves it!

Took an abnormally long time to get the job done,like 11/2 months but specialty parts had to be ordered and then installed.Work seems to be good but time will tell.Have been a customer since 1989 so I guess that says something

I always enjoy looking at bikes and bike accessories at WPC. Staff are friendly and knowledgeable. Enjoyable experience all around.

Friendly, helpful service!

Great friendly staff that listened to my needs the did the work within the price that was suggested.

I’ve been dealing with Westpoint Cycles for very many years now. I have purchased several bikes there and my annual tuneup is always done there, and I’m always very pleased with the friendly service and the way things operate. I have recommended Westpoint Cycles to several cycling friends

The staff was very knowledgeable and helpful.

Staff always friendly and knowledgeable

Outstanding service!

Organized, friendly, professional, best shop in town.

good old-fashioned excellent customer service!

Good prices, great service

Staff

Friendly people that know what they are talking about. Thanks

You have always provided excellent/prompt bike service.Thanks so much!