- Phone: 604-224-3536
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Customer Testimonials
I am a huge fan of West Point Cycles. The staff are knowledgeable and friendly, the service is grand and the products are first rate. I would recommend this shop to anyone who rides a bike in Vancouver.
Staff
Good staff, decent gear for Trek bikes.
After sales service
Great products and services and everything is backed up by excellent staff! When we have had the occasional issue after a service, we were treated very well and all was sorted out quickly. I never hesitate to recommend West Point Cycle to others.
I have had only positive experiences at the store, both when making purchases and also when issues arose with those purchases. Staff have universally been very friendly, knowledgable and helpful.
Professional service, excellent communication, friendly and knowledgable staff
Great selections and generally knowledgeable staff.
people know what they are selling and genuinely interested
Great service, friendly and kind staff! No matter what your knowledge is I felt respected!
Friendly staff and excellent service.
Great service for my bike and great selection of bikes and accessories.
Customer service is always / reliably fantastic!!!
Computer system that tracks repairs for my multiple bikes is very efficient, including emailed work orders and texts to confirm work is done!
A great selection of bikes and accessories. Great sales team. A great store with people who are passionate and care about bikes.
Well informed staff and good service.
Very helpful and friendly
I love the fact that the West Point Cycles shop is close and connected to the community. The customer service agents and technicians are super friendly and always give decent advice. My wife and I have always been happy with the service.
good selection Helpful, friendly, knowledgeable staff
Honest and fast and not condescending.
Very knowledgeable and friendly staff
friendly and efficient service
Helpful staff and good value.
Quality + clarity
Great friendly staff. Very helpful.
Service was completed to customer satisfaction in time frame stated. No surprises. And, friendly staff.
Awesome service. Knowledgeable staff.
Everyone was so kind & helpful, and the bike I bought was too big. The team at 2 locations were very helpful & made the exchange smooth & easy! Now I want a new bike! We’ll be back for that in the near future!
Thanks so much for all the help, everyone made getting this Christmas gift very successful!
Super friendly, fast, responsive service. Jan greeted us and listened to our concerns, he went out of his way to find a stem that would fit just right and had us out the door in time for our afternoon ride.
Very friendly service
Friendly knowledgable staff