Customer Testimonials

Personal contact and service

Knowledgeable, friendly staff

Excellent service. The employee I talked to showed me a great way to remove and reinstall a tire

Matt was knowledgable and gave a fair eswtimate of what repairs were needed.

Such great, friendly and helpful staff!

We’ve been buying bikes and accessories from the W 10th store since the 1970s.

You guys are always so friendly!

Helpful and very thorough!

You have great products and the thecnicians are the best. They know very well their job.

Very happy with the repairs and quick turnaround on my bike.
I brought my bike in our March 7th and it was repaired the same day.

My concern is that your shop was communicating with customers on March 7th that you were scheduling repairs for the first week of April.

I love your shop, staff, and repair service but in the past when I hear these long repair times being quoted I go to other shops for repairs.

I am not sure what the answer is, just some feedback from a customer.

You repaired and serviced my bicycle as requested and at a fare price.

i have such great help from your team . i learn. i am treated with respect ( not true of all cycle shops) . i have a laugh and i feel great when i leave

Very helpful and friendly

Good explanations of problems and how to try and avoid them.

Profesionalizm od staff

Very knowledgeable, approchable, friendly staff. Great energy in the shop.
Reliable, efficient.
Fast and great service.
Thank you!

Reliable advice.

I love your friendly staff and their can-do attitude--over the years you have fixed more than my family's bikes--you put air in my jogger stroller way back when my kids were little and now you fixed my mother's walker when her brake was out. Thanks for all the help! Rachel

My favourite shop!!

Your products are always excellent quality and service is great, very helpful staff

Friendly, knowledgeable staff. Excellent product selection.

Your service was excellent yesterday when I waked in with a flat tire.

Great staff, always helpful. Happy to support a local business. Keep up the great work.

Staff is very knowledgeable, friendly and helpful,

Staff knows products. Good service.

You guys squeezed me in on short notice, and although I was expecting a full tune, you just did what was actually necessary, which ended up saving me $. Very much appreciate the honesty!

Excellant staff, friendly and knowledgeable. I've been increasingly impressed by the bike products being offered in the store. Good location for free parking.

Always very helpful on the fly when I ride in the front door.
He raised my seat and adjusted my brakes and sold me a new pump and set of Allen keys all in under 10 mins!
Thanks for the fantastic service as always
😊👍🏻

Staff: helpful knowledgeable approachable fun fair honest going above and beyond

Great tune up on my bike

The service is great and people are very friendly!