- Phone: 604-224-3536
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Customer Testimonials
The customer service I received was friendly, professional, knowledgeable, and fast. Thank you. You had in stock what I needed.
ALWAYS WELCOMING AND ANXIOUS TO HELP. I AM A FAN AND HAVE BEEN FOR YEARS.
Helped me with my garmin as a walk in. Had to replace a sensor and they helped with installing that.
Very friendly service, good selection of products, flexible return policy.
Friendly service!! Product came perfect !
Service is top notch, and they have everything a local bike store should...been going here for years and will continue to do so
Service was very efficient and i was both called and texted with updates and completion time etc
Always getting useful feedback, staff take their time to answer my questions.
West Point Cycles has been our cycling "home" for a great number of YEARS!
Why? Because of the great relationships we have formed during that time, and because of the excellent service we can always count on!
Very professional service including the comfort of knowing my children are being fitted for a safe bike.
You have inventory, have been nice and knowledgeable.
Friendly knowledgeable staff. Low staff turnover. A place with history. Good product selection.
Exceptional service. Very knowledgeable and friendly staff.
Friendly, attentive, informed staff.
Quality products, great service,
Friendly knowledgeable staff. Highly recommend!
Knowledgeable staff
Fantastic customer service - every single time! Thank you.
Friendly, helpful service.
Friendly knowledgeable staff. They listen to your concerns. Work done on time at a reasonable price.
Amy was helpful, friendly and knowledgable. And the store carried a good selection of bike accessories to choose from (I was buying pedals, bottle holders and trip meters for two biies).
Had a variety of parts in stock.
close by. information about the repairs I requested. Price estimate.
The staff was very helpful and trustworthy when I bought my bike 2 years ago. They were also very helpful and reliable when I had my bike serviced recently.
Good website. Clear and easy to navigate. I live outside of VAncouver so the ordering and shipping process is useful, fast and effective. Thanks
Staff really helpful
Almost always have exactly what you need in stock, friendly knowledgeable staff to help you get the right thing
Good friendly service.
Perfect

We have bought our last 6 bikes from you and the sales staff are knowledgeable and friendly. And if we take our bikes in for service or a repair, the service staff are the same. Would not hesitate to recommend Westpoint to anyone looking to buy a new bike.
Sue Fryeskul