- Phone: 6137673076
Customer Testimonials
Personalized service
Everyone is very friendly and knowledgeable. They make a special effort towards making your purchase experience easier.
Customer service was great
Excellent staff. Very professional and accommodating.
Very friendly and helpful staff! Would recommend them 100%.
Well, to begin and end with, the pleasant, positive, friendly attitude of your staff!
Plus the excellent work your mechanics put out!
My beloved, aging Colnago looked brand new when they finished their tiune up this time!
U have want I want at good prices and great staff
Very friendly and knowledgeable staff, very responsive, fantastic and great quality bike.
Knowledgeable staff , good quality
Great service, good help with choices available, friendly staff
The people! Oh and the products are good too.
Great products and incredible customer service that goes the extra mile. Thanks for all of your help, Beth!
Never had a bad experience there, friendly people when and if I bring in my bike done a good job on it. Need to bring it in for cleaning
My main purchases at Trek:
A few years ago we bought an Electra Townie Go e-bike (Bosch Performance Line) - Super bike! Enables my wife to do rides with me that she’s couldn’t otherwise.
Several sets of Bontrager Ion and Flare lights, including yesterday. I am not aware of any lights anywhere that are better than these.
Trek staff at Trek are always very helpful and Yesterday was no exception. The sales rep helped me test the lights in the store as we were deciding between three current versions of the IonRT and two of the FlareRT.
Thanks
Great service, always go above and beyond for me.
I love that i walk in the door and am greeted by name. The staff are friendly and helpful.
The staff are welcoming, friendly, and very knowledgeable. I bought my bike from the Kingston, Ontario store last summer, and I've been extremely happy with it. I highly recommend Trek!
Everything. You’re the best
Everyone was very helpful in assisting me to find the products that were best for me.
Great customer service! Knowledgeable and easy to deal with!
Everyone is just so great!
Friendly, helpful and knowledgable staff! Prompt service!
Bikes are good quality, just purchased my second bike! Always get my bike serviced there as well. The staff are excellent, especially Beth and Sue!
Customer service was wonderful! Very helpful explaining all of our questions. Just nice people! Thank you😊 I love my Bike!
Friendly advise and great service.
Excellent customer service every visit!!
Great people all around
Excellent service. Exceptionally friendly staff.
Friendly, knowledgeable staff, reasonable priced service

Friendly reliable service.