- Phone: 6137673076
Customer Testimonials
Hi - I appreciated being able to email with a query and connect with staff prior to arranging a bike for my daughter, I also was very pleased to think that St. Vincent De Paul was going to receive the bike we returned - a very generous but welcome arrangement!
Thanks again,
First name removed
Honest, reliable, quality and friendly!
The people
Friendly and knowledgeable staff.
Easy website to navigate. Quick online ordering. Excellent service in the store from Sue.
Just had maintenance for 2 bikes-professonal well done and as always the staff are wonderful -helpful genuinely nice people. Very well organized well run shop. TOB
I enjoyed the shop layout. Being able to speak with both sales people and tech staff was helpful in answering all my questions. Having computers handy for specific details were also helpful. Friendly staff gave me confidence with my purchase.
Trek Bicycle Kingston is a great bike shop! Beth, and the rest of the staff, are friendly and knowledgeable! This shop is our “go to” place for service and sales. Thanks!
Excellent service, staff and bikes! 10/10!!!
Friendly, helpful staff,
Very friendly and helpful!
Great staff, service and products!
Staff was amazing to deal with and exceptionally knowledgeable on everything bicycle.
Great friendly service. They response well to issues and meet their commitments on bike repair times.
Great choice of products and absolutely stellar staff
Staff was very friendly and knowledgeable about their products. They were able to recommend the products I was looking for.
Personal attention from all staff, incredible experience
I have been a Trek customer for several years, I have never been disappointed with both the service department and the sales staff. They genuinely care about the products they sell and the customers who purchase them. Keep up the good work.
Great people who provide great service.
friendly, knowledgeable and I got a discount!
Fantastic
Quick and friendly service.
Kind, honest, reliable staff; excellent service.
Excellent fast efficient friendly service
We love our bikes. and we found the staff very friendly and knowledgeable
When I initially arrived to drop my bike off for service they took me in right away and said there was a deal going on for servicing. I told them I’d take the #2 deal and had the bike back in 3 weeks, they did a great job on my bike as usual. I totally recommend Trek Kingston to anyone looking to purchase or service their bicycles.
Sue was very helpful!
Fast and friendly service.
Grear customer service.

- attention to little details
- cheerful dispositions of the staff
- individualized attention to ensure bikes are the right fit