Customer Testimonials

The Team there is very knowledgeable, friendly and efficient. Great Customer service. I do not live close. But will always travel the distance to give them my business.

The customer service is the best in Sacramento!!!!

Friendly knowledgeable but not pushy. Fast and reliable.

Extremely professional and helpful!

Very knowledgeable and was willing to take the time to help find me a bike that suited my needs

it's been our go to since the first time we stepped through your door. Erin & Wilsom were just the greatest from day one - till remember their grand opening in folsom and now they've expanded.. So glad everything is getting back up & running! Suzanne

One of the better bike shops still left in my area.

I love my etrike and the service from the entire team!

High quality products with a very friendly sales staff. The service department goes above and beyond to ensure that the repairs or maintenance is high quality.

Great customer service; informative, engaging, and prompt. “K” made my experience pleasant.
Thanks again
Felicia

Your people. You have a top shelf group of employees… Every one of them .

Thanks

I like the variety of brands and styles. Also knowledgeable sales staff. The service used to be perfect but everyone else must have discovered it because now there is a long wait and you must have an appointment. I still prefer it to other shops because they don’t upsell me and the quality of the service is superior. Thanks

Carry the brand I was looking for: Trek.

Appreciate the shop getting in my new Emonda!

Andrew has been solid along the way.

Friendly store environment. High quality products. Happy to support a local business!

Service is quick and affordable. Knowledgeable workers.

The guy Mike behind the counter was super knowledgeable and understanding. I found a great E- MTB in stock. Drained the wallet without regret. Will definitely be back in the store to get more toys. Thanks Mike. Curtis R.

The initial conversation with Andrew was very helpful in picking my new bike. We discussed size, riding style and ability, current and future growth. I met with Mike and we finalized the set-up. Very knowledgeable about the Trek product line and key point between the Emonda and Domane. My purchase of the Trek Domane Sl 7 couldn't have been any better. So please with the team, Thanks gentlemen for your time nd expertise.

Steve Pratt

Friendly staff, eager to help, from the moment I walk in.
Great selection of bike products.
Never feel pressure to buy anything, or to buy more than I need.

Great service and knowledgeable guys - mike and Conner are too notch

Hreat shop, not celt stocked...yes they actually have inventory!!! Helpful staff too.

Great customer service!

Worked with Muuqi several times about work needed on my 27 year old specialized and my kid's bikes. Great guy, seems to genuinely care about what I need done or questions. Followed up in email about ordering $35 replacement wheel for example I know biking in general today is a big money sport/hobby for many. It's great to have a local bike shop that appears to appreciate basic family customers with basic bikes that are not likely to purchase $150 helmets, $800 wheels, pro-logo'd bike gear, etc. That's good business, since someday I plan to buy a better bike and maybe, a $50 helmet. Thanks Muugi and Folsom Bike!

You can find products anywhere but you cannot find such knowledgeable and helpful staff like those at Folsom Bike anywhere else.

Andrew was extremely helpful in finding a bike for our 10 year old. He even checked his inventory in the warehouse for the right color, had it built the same day and called us back for a test drive! We came back and it was perfect! Great new bike, happy kid!!!

Everyone there is always super helpful. They are nice, courteous, knowledgeable, and don't try to nickel and dime you.

Excellent service. Bike is great. Very nice people in the bike service area.

Staff was very helpful and nice to work with

Connor H. and all of Folsom Bike did a great job at listening to my questions and making great recommendations on their mountain bike lineup. They did not try to sell me unnecessary products. Got to demo a couple bikes and found an awesome hardtail. Personable and respectful of your time. Would definitely recommend Folsom Bike to anyone looking for knowledge and great service.

Inventory/selection

Excellent service, good communication, super helpful

Very friendly & very knowledgeable. Thanks so much Folsom Bike!