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Customer Testimonials
Quality parts and services
Very helpful, timely, and did a great job!
The staff were very helpful in helping me decide which bike is best for me.
Spoke to few different associates but they were super friendly! I can tell they focus on customer service. Price wasn’t bad at all either. I would definitely come back!
Love the service in helping me find a bike
Everything
Very knowledgeable and helpful staff
Wide selection of products. Incredible customer service from Patrick (EDH), Travis and Alex (Folsom). Staff are kind, courteous,
knowledgeable and good listeners! You know that feeling of intimidation you used to get at Tower Records shops and some of the bike shops in Davis? None of that at Folsom Bike shops. Good hiring and good training.
Went to another bike store in our area and was pretty much told to look on line . From the instant I walked into Folsom Bike I was greeted and asked how I could be helped . The customer service from "K" was outstanding! Very informative and helpful. Great bike shop with terrific products.
Ari. Travis. Erin. Etc.
Attendants are knowledgeable
Customer service was great. Good collection of bikes.
Very helpful!
Amazing customer service. I believe his name was Kay? But he was amazing. I called to ask questions about a specific bike and he was so helpful. Unfortunately I couldn’t buy the bike due to the size but I will be back.
Great people to work with and good work
Most friendly, helpful, awesome bike in the area! Top notch service and good coffee to boot👌🏼
Service was speedy this time and when I rode my bike today, it was evident that it had been tuned up!
Service department went above and beyond and have earned a loyal family of customers!
K was great.
Travis’ customer service was excellent. He was very friendly and professional.
Andrew was awesome. He and the team made our surprise bike gift for my son a smashing success. Would highly recommend Folsom Bike!
I drove in from an hour away, bike was all ready, and I was only there for 5-10 minutes. Everything was efficient, and everyone that helped me were kind.
The overall service is very good and the people are very nice and helpful. I did have one issue that I need to talk to them about when I go in this week. I had a tune up done and provided a new tube to be replaced in my back tire and they replaced the tube in my front tire instead. Honest mistake. I'm sure they will fix the issue when I come in later this week.
Knowledgeable staff, and quality products
Attentiveness to customers
Very friendly and dedicated staff !
K was awesome. Thank you for all your help.
Very friendly and helpful service
The service was the best! My daughter is so happy with her new Trek Bike. My next bike will be purchased at Folsom Bike!
Friendly and helpful to new cyclists. Did my 30 day tune up well past my 30 days.