Folsom Bike - Folsom Location
7610 Folsom Auburn Rd, Suite 100
Folsom
CA 95630
United States

Customer Testimonials

Report a concern   January 11, 2022 — Rated 10 out of 10 by R.S. Folsom Bike - Folsom Location
What do you like about our products and services?

Responsive and timely repair
Report a concern   January 11, 2022 — Rated 9 out of 10 by J.N. Folsom Bike - Folsom Location
What do you like about our products and services?

Every time I have been there the employees have been very helpful. Generally has what I'm looking for or can order it.
Report a concern   January 11, 2022 — Rated 10 out of 10 by Lisa Ramirez Folsom Bike - Folsom Location
What do you like about our products and services?

I come back for the fantastic service. The associates at this shop are very helpful and so nice. You can be ignored at other shops but I always feel welcomed and respected when I shop at Folsom Bikes.

Report a concern   January 10, 2022 — Rated 10 out of 10 by A.M. Folsom Bike - Folsom Location
What do you like about our products and services?

Really appreciate how fast you were able to service our family bikes. Your team is incredible helpful and service is top notch!

Report a concern   January 10, 2022 — Rated 10 out of 10 by J.R. Folsom Bike - Folsom Location
What do you like about our products and services?

the customers service can't be beat..
Report a concern   January 10, 2022 — Rated 10 out of 10 by John Relich Folsom Bike - Folsom Location
What do you like about our products and services?

Lots of inventory but a great professional and knowledgeable stafff
Report a concern   January 9, 2022 — Rated 10 out of 10 by Jim Garrett Folsom Bike - Folsom Location
What do you like about our products and services?

Very nice, knowledgeable and helpful staff.
Report a concern   January 9, 2022 — Rated 10 out of 10 by Jeff Brown Folsom Bike - Folsom Location
What do you like about our products and services?

The guy in the service department was very professional and polite. I had a break down while out on a ride and was close to the store. He got me fixed in no time. Excellent service.

Report a concern   January 7, 2022 — Rated 10 out of 10 by S.P. Folsom Bike - Folsom Location
What do you like about our products and services?

They actually had what I was looking for
New trek ebike love it!
Report a concern   January 7, 2022 — Rated 10 out of 10 by S.F. Folsom Bike - Folsom Location
What do you like about our products and services?

Friendly, knowledgeable, and responsive staff with the right amount of enthusiasm for their products.

Report a concern   January 7, 2022 — Rated 9 out of 10 by T.D. Folsom Bike - Folsom Location
What do you like about our products and services?

Nice people , most remember my name ! Service is good
Report a concern   January 7, 2022 — Rated 10 out of 10 by Tina Bartunek Folsom Bike - Folsom Location
What do you like about our products and services?

knowledgeable and friendly staff, excellent customer service and selection of everything you need to ride a bike! Thank you!
Report a concern   January 6, 2022 — Rated 10 out of 10 by Cathy Massie Folsom Bike - Folsom Location
What do you like about our products and services?

Friendly, knowledgeable
Just over all customer service is 10!

Report a concern   January 3, 2022 — Rated 10 out of 10 by Jessica Kelly Folsom Bike - Folsom Location
What do you like about our products and services?

Friendly and professional! I went in to test ride a bike I saw on the website and they kindly set up the bike for me, including putting on my pedals which I had brought along. The shop is right across from the lovely American River bike path so you can truly get a feel for how a bike fits you. The store is decidedly low pressure and if you are slow to make decisions, like me, it's no problem! I took my new bike home that afternoon and I am SO PSYCHED to ride it! Thanks again for all of your help.
Jessica
Report a concern   December 29, 2021 — Rated 10 out of 10 by Ryan Christ Folsom Bike - Folsom Location
What do you like about our products and services?

Folsom Bike has always provided the best service and everyone has amazing knowledge about Biking. I recommend all of my friends and family to go to Folsom Bike!

Report a concern   December 28, 2021 — Rated 10 out of 10 by Igor Kondrya Folsom Bike - Folsom Location
What do you like about our products and services?

Having answers to my questions about products I buy.

Report a concern   December 27, 2021 — Rated 10 out of 10 by C.O. Folsom Bike - Folsom Location
What do you like about our products and services?

Great selection with knowledgeable and friendly employees. Had a wonderful experience watching the technicians set up a bike for my toddler and even ask for her input on installing accessories.

Report a concern   December 26, 2021 — Rated 10 out of 10 by Jennifer Stemmler Folsom Bike - Folsom Location
What do you like about our products and services?

Very knowledgeable and friendly staff during a crazy Christmas season!
Report a concern   December 25, 2021 — Rated 9 out of 10 by E.N. Folsom Bike - Folsom Location
What do you like about our products and services?

Product knowledge by staff is consistently really good
Report a concern   December 25, 2021 — Rated 10 out of 10 by Lue Thao Folsom Bike - Folsom Location
What do you like about our products and services?

friendly great service and not pushy

Report a concern   December 25, 2021 — Rated 10 out of 10 by R.V. Folsom Bike - Folsom Location
What do you like about our products and services?

Always a good experience with the Service team.
Report a concern   December 22, 2021 — Rated 10 out of 10 by G.H. Folsom Bike - Folsom Location
What do you like about our products and services?

staff is very knowledgeable and super friendly!
Report a concern   December 21, 2021 — Rated 10 out of 10 by S.J. Folsom Bike - Folsom Location
What do you like about our products and services?

Everyone is super helpful that’s why we’ve bought 3 bikes from y’all! Thanks again

Report a concern   December 21, 2021 — Rated 10 out of 10 by S.R. Folsom Bike - Folsom Location
What do you like about our products and services?

Folsom bike has pretty much everything I need, does good work on my bikes, and has good staff to help when I need it.

Report a concern   December 20, 2021 — Rated 10 out of 10 by S.R. Folsom Bike - Folsom Location
What do you like about our products and services?

Had what I needed ! Friendly service !
Report a concern   December 19, 2021 — Rated 10 out of 10 by Targe Loyd Folsom Bike - Folsom Location
What do you like about our products and services?

Great service, very helpful team
Report a concern   December 19, 2021 — Rated 10 out of 10 by G.G. Folsom Bike - Folsom Location
What do you like about our products and services?

Staff is accommodating and friendly; they are helpful and very pleasant.
Report a concern   December 19, 2021 — Rated 10 out of 10 by S.R. Folsom Bike - Folsom Location
What do you like about our products and services?

I brought my Emonda SLR in after one full year and 7,000 miles. I had pretty much worn the break pads to nothing and attempted my own replacement. I was not successful! :-) So, I brought my bike to you and had the Elite service performed. While a little expensive, it was absolutely worth it! My bike rides beautifully - smooth, quiet and fast. Your staff confirmed that the brakes needed "bleeding" in order to get the calipers back into their proper position. When I picked up the bike - the next day! - it was as clean as on the very first day I owned it. That's something to which I did not pay enough attention... Anyway, thank you for the outstanding service. (Please keep my feedback anonymous.)
Report a concern   December 18, 2021 — Rated 10 out of 10 by Shea Anderson Folsom Bike - Folsom Location
What do you like about our products and services?

We got a new bike for our daughter for Christmas (she hasn’t gotten it yet!). It showed on the trek website as being in stock, so I hurried over to get it before it sold out again. You guys were amazing!! I am super paranoid about germs, and you guys had me in and out in no more than 5 minutes, feeling appreciated and well cared for. My parents just picked up the bike last night and they said you guys were also amazing. Thank you for taking such good care of us. This was out first bike purchase here, but all of our bikes will come from you guys after this. Thank you for helping us to make Christmas super special for our daughter. You guys are the best!
Report a concern   December 18, 2021 — Rated 10 out of 10 by Kevin Menet Folsom Bike - Folsom Location
What do you like about our products and services?

Great staff, well stocked store with great gear. Can’t wait to go back!

Privacy Policy