Customer Testimonials
Awesome
Great customer service
The service was outstanding. I purchased a Trek bike over 30 years ago and it’s still going. Reliable and durable product.
Everything!!! Mike was very helpful
Thanks,
Friendly and knowledgable staff. Bike was ready as promised.
The staff go out of their way to be friendly and supportive. And they know their bikes!
Very knowledgeable and helpful.
Excellent service and helpful advise.
People are very nice and knowledgeable.
High level customer service
Guys did a great job of figuring out the issue with bike and repairing in a timely manner.
It took less than a day to do the repair
I bought my Trek 4 years ago. Great bike but I wanted to replace the grips on my handlebars. The staff took care of it quickly and professionally. Great job.
Tom
Friendly
Brought 2 bikes in for repairs and the service was excellent!! Will definitely be coming back for any future biking needs.
Great service
If you go to the Naples Trek store or the Estero Trek store, be sure to ask for Elvia or better yet call and make an appointment with her…you’ll be glad you did.
Michael Voss
You guys did a great job! Fast, friendly service. Thank you!
Immediate service on my flat tire
Great service and staff.
The staff is very attentive and professional. Friendly and extremely helpful.
QUALITY
We are sold on Trek products and Steve the store manager is without a doubt one of the best in the industry. Very professional, very fair and very honest!!
Staff
Very helpful and friendly staff
Knowledgeable and helpful staff
Ryan has great product knowledge. The young lady working that I spoke to first was nice and pleasent. But was short on product knowledge.
The sale would not have happened if not for Ryan. I was in sales for over forty years, you have to know your product like the palm of your hand.
You have a lot of choice.
You help me put the bike in my car.
I wish the bikes would come with some instructions, how to adjust the seat, how to take the front wheel off how to put the back wheel on and off, charging the lights, Just a little more printed information or a website that you can go to
Service that was above and beyond!

Service as usual was excellent and prompt as promised. Would recommend TREK to anybody that wants service or purchase of a TREK.