What our customers think of us!

Very helpful and nice. I would definitely go back again.

Friendly and quick service

Friendly staff, very knowledgeable and explained all of the needed repairs in detail. Also very respectable of social distancing and sanitization measures pertaining to COVID. My bike now works like a dream! Feels like a new bike again! :)

Was pretty easy for pickup with everything going on :)

Great experience and very happy with the tune up

Convenient, friendly and helpful! Other bike shops seems like they want you in and out and to get paid as quickly as possible, but your staff always have advice and information for everyone from the casual to hobbyist to expert cyclist.

Friendly service always

I really appreciate how cautious you are being right now.

Amazingly quick service! Thanks very much!

Ian Wood and Mitchell Goodman are m bike heroes

Great service and turn around time. Thank you!!!

Lots of good products and availability. Easy ordering and friendly pickup. What’s not to love?

You had the tubes I needed, and got back to me after my email.

You’re maintaining standards during the pandemic, and it’s appreciated.

Was very impressed how quickly my order was filled . And the staff was fantastic when I went in to pick up my order .

Covers everything that you need for biking. They have thought of it all even if you haven't

The online stock availability was accurate. And the prefer was picked, shipped and received quickly via Canada Post. I’ve tried to order these products 3x with out any luck. I’d be happy to deal with Sweet Pete’s again.

There was an error on intake of my bicycle. I gave my mobile number at the request of the person at the front of the store and was told to expect a text or call when my bike repairs were complete. I got neither a text nor call and had to follow up with an email myself only to be told that somehow my mobile number was entered as a landline and that explains why I got no communication concerning the repair being complete. Not a major thing but customer communications are critical.

Knowledge, competence, reasonable pricing

Right now bike shops are very busy but the turn around was great for my purchase.

Excellent and quick customer service. I was contacted personally before the items shipped to ensure all was in order

Great selection of parts and tools with quick and efficient in store pickup.

People picking up online orders, why do they have to wait outside in the line? That's why they ordered ahead, to avoid the lineups no?

You sent my order very quickly (and it arrived quickly), which was awesome under current circumstances! Thank you for that. Unfortunately, one of the tubes you sent was the wrong part (wrong presta valve length)...need a bit more attention to detail

This is my go to shop. Adam and Brent have always treated me like gold and I've always recommended friends to go there.

However, I recently had a spoke fixed on a rear wheel and the wheel is fine and true but the spoke that came loose is still in the rim and rattles around when rolling. It's quite loud and annoying. I believe one of the newer or part time mechanics fixed it. It would be great if I can bring the bike back asap to have the loose spoke removed.

FYI, this doesn't change my high opinion of the shop.

Thanks,
Jon

Order arrived quickly, and was exactly as advertised!

great service! fast and reliable, friendly staff, fair prices. thank you!

I've been supporting smaller independent bike shops for a while. Sweet Pete's has by far been my favorite - conservative shipping/order fulfillment estimates, and speedy shipping times.

Good selection, fair prices.

Lots of selection and availability, very clear and easy to navigate website.

I appreciate all bike stores at this time and while there are difficulties figuring out how to do business with the public I have been well served by your staff and your store and was able to get parts and things I needed to keep my bikes on the road. Thanks

Quality