based on 602 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff and efficient service. I got clips installed in the summer and hence came in for a full tune up to beat the summer rush. I had a noise that wasn’t identified during service. Staff were nice to say ride it and come back if needed when the season starts.
Best service in the city - everyone is friendly and approachable.
Easy online shopping. Easy curbside pickup.
Everyone in your store did an incredible job getting my warranty through to Kona and getting me a new bike despite the pandemic. Thanks again everyone!
Excellent professional unbiased service.
Prompt, pleasant service. Thanks.
Your website did not state the order was out of stock upon purchase
Good selection and pricing, fast shipping and great communication.
Prices could be a little lower and an email would be nice to show when my order was shipped.
I did not receive any e-mail to confirm if my order was shipped. It was oredered on January 31 and as of feb 11th I still don’t have any feedback. I even sent an e-mail for which I haven’t got any reply.
Worst online buying experience
Fast service!
I was looking for a stud tool that i couldnt find i all GTA
Easy only shopping and curbside pickup
Great service
Prompt reply to emails
Great local business
My order arrived quickly and there was no issue. On-line shopping done right
Very responsive between online and IRL. Good stock, helpful recommendations.
Great selection.
Great selection of products and friendly, responsive service.
Great products, quick pick up and friendly local experience! Thanks guys!
Brent was very helpful. The ODI Ruffian MTB grips are excellent.
Sweet Pete's far exceeded my expectations in service, ensuring that a birthday gift arrived in time. It was very much appreciated and the gift recipient was very happy with the quality of the saddle and cycling gloves.
The staff at the bloor street store aren’t particularly friendly or any fun
5 ten shoes / fox products
Very efficient excellent service exactly what I was looking for. Thanks
Smooth and professional service.
prompt service and quick shipping
You could request feedback after my item has even left your shop yet. Lol
The service was prompt and friendly.
Super helpful staff, easy to navigate website
Staff was very nice - which is why I almost always go to Sweet Pete's. They explain everything, and are accomodating to any special requests. Service was quick

Well informed advice on options.