based on 1995 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The longevity in business; knowledge of the products; quality products
Customer service was great from my phone call to my drop off and pickup. Each person was courteous and professional and my bike seems to be functioning much better now.
Great service
They went above and beyond to assist in updating my e-bike firmware on a recent check-up.
Quick service and excellent customer support
Both sales and service personnel are very knowledgeable.
The two best qualities a business can have, honesty and dependability.
Very helpful and friendly and they know what they’re talking about. I would recommend them to anybody.
the service
Ian Graham went above and beyond to help me find the exact bike my daughter wanted for her 7th birthday. Thank you so much for everything!
The staff and professionalism without hesitation I make a lot of my fitness purchases from Schellers fitness! Top notch Preston Highway location.
I was immediately acknowledged when I entered . I had a return and a request . It was all handled quickly and seamlessly .
People with knowledge of products. People to answer the phone.
Easy to work with, knowledgeable technicians
Awesome great job
Quality products and professional service
Everything!
Good job
Super nice people and knowledgeable!! They are always accommodating with the customers. Store is always clean and their products are always dependable. Can’t say enough great things about the St Matt’s location.
Jackson was prompt and knowledgeable.
keith does an excellent job taking care of me. I use your company because of him
every time i have needed service on my exercise equipment or bicycles they have been both courteous and helpful
The support
They products sold there are highly vetted to be high quality. Everyone there knows what they are doing, the service is top notch.
John has been a pleasure ti work with and we will continue to come to Louisville for all our bike needs. Thanks so much!!
Prompt help to repair a flat. Service has always been good. Friendly and helpful.
Prompt and good service
Great service and staff. If they don’t have what you need, they will get it fast.
Good variety of products, knowledgeable staff
Friendly, helpful and knowledgeable service. Andy went above and beyond to accommodate my husband and me. Would definitely recommend.