based on 2461 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, competent and focused. And did a great job,
1) The rear brake lever/brake caliper worked perfect before dropping off, now it’s very sluggish to return to position, not crisp and snappy.
2) The frame still had some dirt and grime on it
3) The steerer tube of the fork had obvious movement and play in the head tube. I fixed it myself tightening the stem compression screw. Sure, it needs a new head set but that doesn’t prevent proper reassembly after inspection.
John is fantastic !
Convenient location. Timely service.
Jason was very helpful with choosing a bike for my daughter and helping retrieve one from another location. When it arrived, he took the time to make adjustments on the bike to make her feel a little more comfortable with the jump in size from her old bike. John was helpful as well, and I would recommend this location to anyone looking for expert advice.
I had a problem that wasn’t an easy fix. Luckily Josh was able to come up with a solution.
The delivery & repair staff are excellent as well.
Staff was kind and courteous and knowledgeable. They stopped what they were doing to help me out with a quick rear derailer repair. They were great!
prompt service when I brought my bike in for some repairs
Trek have been my go to bike for years
They are very professional and competent. They got my bikd fixed in one day.
Thank you for being there for all of us that have bikes.and you're bike mechanic knows there stuff on bikes.thank you Carl w Maertz.
Fast and good customer service
Quality products.
Employees exceptional
Andy was great. Very knowledgable. Not only fitted me for my bike, but educated me on it.
Known Andy a long time and he’s always been professional and knowledgeable in all things bike related. Reasonable prices and service and quick service times unless you’re having deal with delays on the other end or product availability . No problems I got plenty of bikes to ride!
Wonderful people and service. Always recommend Scheller's.
Good selection. Great service. Very personable and knowledgeable staff
Knowledge and service
I love the bicycle selection that Scheller’s carries. Your staff is highly knowledgeable and helpful in the bicycle selection process.
My daughter and I worked with John last summer on getting her set up with a bike for her first iron man. John was super helpful, informative and gave great advice. Customer service was incredible. This experience is why I always recommend the St Last name removed store to anyone I know who needs a buke
What I noticed about showers in Midtown when you walk in the door, they actually acknowledge you. That’s a plus thank you
Service was great. Keith is very knowledgeable and very helpful. Love my ride!
service was great.
We worked with Jesse who did an excellent and efficient job moving us through the process. We got exactly what we wanted and will definitely be back.
Fantastic communication from knowledgeable professionals. Service delivery is above expectations.
The products are of great quality and the service is awesome.
I’ve been a biking enthusiast since 2013. Carter in Evansville was very knowledgeable and helpful in my ultimate e-MTB selection. Helped me find a 50% off deal and transferred a carbon frame from Lexington store. So satisfied
When I go to Scheller's Fitness, I think their people are concerned about what is best for me over just making a sale. They answer questions and give options but their concern appears to be around what is best for me.
John Molnar is the best