Customer Testimonials
The team are knowledgeable, helpful and friendly.
Expert knowledge.
Great staff who are really helpful and excellent products
Great range of products. The staff are extremely friendly and there knowledge is second to none. They help and advise as necessary and are able to explain about all the products and point you in the right direction. I have been using then since I was 10 that’s 49 years now and they just keep getting better. Tom Ryan.
Really good range of bikes and equipment, incredibly knowledgable and super-friendly staff and two brothers, descendants of the 1860 Pearsons, who really want to provide their clients with a first class experience and the best bikes they can possible build for you.
First class approach to sales and service, not at all push but seriously concerned that you leave their shop entirely happy.
It’s been a genuine pleasure learning from them and constructing the right bike for myself.
Great bike about to become a much loved possession. Thank you.
Excellent, family friendly service.
Good knowledge and fast service
Efficient, quality and personal
Good recommendation of products and clearly knowledgeable staff.
Speed and attention to detail
Good knowledge of technical side, gave me options on repairs and were clear on what was essential and what was nice to have
Great quality products and bikes with friendly professional service
Extremely professionals and helpful!
Pearson’s don’t make a big deal out of the little things
Prompt service and helpfulness.
The best bike shop and a brilliant experience
Best bicycle shop in London by far for service!
Great people and products
Always a warm friendly welcome, calculated professional advice and last but not least great empathy shown to requests and needs regarding anything asked. Thank You 🙏
I have been a customer since 1989 and can trust 100% that I will only ever get charged for what is absolutely necessary, can 100% trust the work carried out is to the highest standard, and Michael, Jim and Jacek have always treated me like a friend as well as a customer
Really friendly, genuine staff who take the time to explain options and help with decisions, when required. Have purchased products, had bike’s services and every time I come away happy. Thanks all!
My comment is on the service. Extremely friendly, efficient and always delivering outstanding outcomes in terms of bike presentation and performance.
I loved getting my bike from Pearson. I’d been thinking about buying a road bike for ages but worried about getting the right thing. Will put me totally at ease with brilliant knowledge and advice. Superb service - thank you.
always good and quick!
Great service and built my bike exactly how I wanted.
Personal and friendly service. Great product.
The staff are always very friendly, polite and knowledgable
Superb service! Great brand.
Excellent prompt service, really helpful both on the phone and in shop
Very competent and friendly
people.