Customer Testimonials
Quick and friendly
I bought an innertube from you guys. When I opened the box, I saw that the Presta stem was damaged. I tested it, and it was unusable. I brought it back, and though it would be extremely unlikely that a brand new tube would have a damaged stem, and it would be more likely that the customer would have damaged the stem, your staff fixed it at no cost without questioning me. I know they thought it looked suspicious, and it did look that way.
Guy who handled it had long sandy hair. He was a gentleman.
The staff always courteous, friendly and professional. Their assistance has helped me resolve an issue with my bicycle. I recommend them to all my bike riding friends.
Great service.
Super professional group. Very helpful. They’re happy to teach you as much as you want to learn as well. Did great work on my bike. Been coming here for 5 years. 10/10!!!
Quick, friendly and knowledgeable help and service
Great price good service and quick turn around
Quick and friendly service.
Great service and very fast.
You did a great job tuning up and fixing my bike, and at very reasonable price.
Thank you.
The employees are very helpful and knowledgeable about everything in shop. Never had any issues with any friendliness with the employees or anyone in the store. Great people.
Good merch, reasonable prices, very helpful staff, free tune ups.
Staff is always pleasant to work with and we found everything we wanted.
Service jumped right on my minor repair and got me back on my bike quickly.
customer service, bike maintenance, great advice concerning bike purchases and set-up. And its a friendly place to shop.
Helpful staff that if they don’t have in the store will order item for you
Fast service. Specific details on work needed before work was performed.
Mike was very helpful in helping us find the right bike for our needs. Melody was also very helpful understanding their buy in program and how to load the bike into our SUV in a way that would protect it from getting out of adjustment.
Laura at the Devine Street store helped us find the bike we needed at the Irmo store.
Great teams in both stores. Would highly recommend both stores to friends and family.
Walked in with a problem rear tire. They worked with me until we found a solution! Took a ride this morning on some extremely rough terrain, and everything worked well! Can’t say enough about the customer service!
Good service and fair prices
Customer service is always GREAT at Outspokin.
These mechanics were great!! Even though the day was done and they were closing up shop, helped me out by diagnosing and doing a break bleed. High recommend.
The staff was very helpful and friendly.
great bike shop. Brian and his staff are the best!
Great staff, very helpful and knowledgeable. If you’re looking for a new bike, repairs, parts or accessories, def go to these guys. They’re experts.
Professionalism! Knowledgeable and friendly staff. A good selection of products. Always someone willing to help.
You guys know the products and are passionate about them
Great and very friendly
I liked everything that was done for me
Always helpful!