Customer Testimonials
Very friendly. Good service
Very thorough and informative staff- really honest and helpful!
Always very timely, very upfront communication.
OSB stands behind their products. They know their gear and help cyclists of all abilities to find the right products and service.
They offer solutions and alternatives if needed. Up front about options.
Their service is fair and reliable, and they are always respectful. Plenty of stoke!
Very transparent, reasonably in expensive and most importantly their friendly customer friendly.
Great bikes and even nicer people.
we all love how caring and warm the people are
Love Outspoken!
Great staff, very helpful! Good range of great products!
Logan had to be one of the most knowledgeable and personable techs I’ve met. He was honest and up front about how he’d work on my bike and the estimate he gave was spot on. Took my bike out as soon as I got it and the problems were fixed. I’m also new to the area and he gave some great pointers on local trail systems. I will definitely be back!
Super friendly and knowledgeable staff. They take the time to help and really listen to what you are looking for.
Definitely recommend! Customer service is great!
I think y’all are the best!
The staff is very professional and competent.
Great products and service.
Sales person was very helpful, he was extremely knowledgeable and willing to share his knowledge.
Very helpful and knowledgeable staff.
The staff is very welcoming and friendly. The service is professional and the staff went out of their way to be helpful! We drove quite a ways to get there and we would do it again next time! They definitely exceeded our expectations in service.
Responsive, supportive, knowledgeable, and efficient.
Customer service was amazing. Everyone was friendly and helpful.
Great support and customer service. Staff are very knowledgeable and friendly.
Great customer service from Melody and Matt!!
Matt is awesome, very helpful and professional
Charles was very knowledgeable and explained in details what he was going to do for the brakes on bike. Upon entering the shop the entire staff was very welcoming.
Awesome place and I would highly recommend for all your nuclear needs!
Keep Up The Good Work 👌.
Such nice people. And great service!
Professional service.
I told them I wanted my bike like new. It is perfect. They gave me a timeline and stuck to it. I am very happy and will use them again. Nice people and knowledgeable.
Matt and his team at the Irmo store have made my bike feel like new! Their bend-over-backwards service, attitude and wilingness to answer my questions without making me feel dumb gave me so much peace of mind. This is great for someone like me who needs to get her road bike serviced rather than getting a new bike. This one has quite a few years left in her! 🚲 🚲
Friendly, knowledgeable, professional advice and service. Convenient location.
Mike Griffin was very knowledgeable and helpful.