Customer Testimonials
It's always a pleasure dealing with the OUTSPOKIN team, they're very knowledgeable and eager to help!
Thank you for providing quick and same-day service for a simple issue with my bike tire. Looking forward to taking delivery of my 2nd bike purchased from Outspokin.
Very helpful service
Each time we visit Columbia one of my first stops is Outspoken Bicycles. Being from Fenwick Island DE we don't have many (or any) quality bike shops.
The selection is wonderful for a smallish space and the workers there are always happy to help.
Very excellent service and prices
Friendly service and great selection!
Mary provided excellent customer service!
The. Product I was looking for and got it much sooner than expected . Delivered very professionally.
Kindness and honest support of every one of the staff team.
Matt is great at helping out and has tremendous knowledge. The only one I want working on my bike
Great experience & service! I love my new bike!
Love supporting locally owned businesses. Matt was exceptional at helping my family and I with our needs.
The service is wonderful and I love all 3 of my Trek’s! Staff very knowledgeable and helpful. Highly recommend!
Matt was very helpful. He answered every question I could think of. He went out of his way to see that I got a bike that I was looking for.
Service people are courteous and very knowledgeable. Always looking out for you best interest
Extremely friendly and knowledgeable. Plus it’s a great location.
Everything
Excellent product and service!
I like that I am treated with respect by all service providers. I also like it that I usually don't have to wait for service.
Fast friendly service. Great selection of products.
Kind service that is very informative. All the staff is helpful. I learn something new every time I go there.
Very Professional.
Very knowledgeable, helpful, caring and attentive staff!!! Excellent customer service is a game changer!
Very good helpful staff
Very outgoing, friendly and attentive.
The knowledgeable staff and that they go above and beyond to get you what you need.
The Service staff was very knowledgeable and quickly came to a couple proposals for a major repair (replacement suspension fork). The work went faster than the expected date and I was notified of completion. I have yet to test the repair on the most rough trail, but a cursory inspection on pavement showed expected performance. I will continue to recommend your shop.
Knowledgeable and friendly employees who take their time in making sure your tune-up or new cycle buying process goes smooth.
Great customer service. Knowledgeable employees willing to take time to help customers.

The service and recommendations.