Customer Testimonials
Quick, helpful service
I took my bike in for a tune-up, it was a seamless process. Staff was very nice and answered all of the questions I had as well as ones I didn't think to ask. I inquired about the Townie Electric bikes and Jeff was nice enough to accompany me on a Test Ride. They have a great selection of bikes and accessories. The service was done as promised and on time. Bike rode like a dream going home. Will definitely be coming back for future service an to get a townie electric.
See ya soon
Super nice employees and all are extremely helpful. I appreciate the way they built my bike and how long they let me keep it there.
Excellent customer service from a knowledgeable salesperson. Very happy with everything!! Thank you, Marco
fixed my tire fast and resonable
Great customer service! Products are obviously of high quality. My grandson loves his new Trek bike too. Thank you!
Great products & services from friendly and knowledgeable professionals.
I was greeted at the door and directed immediately to what I was looking for.
The service
The quality of your products are great.
Your employees are very kind and knowledgeable.
Anthony did a great job and is very kind and professional.
You always have what I need
Best service ever. Jacob was so helpful.
I brought the bike in 15 min before the shop closed and Jacob did help to fix the break and adjust the tires too. My boy 11 yr old have a ride at school the next day and need to fix the break. We did check out other bike shop and they couldn't help us until next day.
Thank you so much.
Holly & Lucas
personal service, pointed out a 2 for 1 deal and explained product features clearly.
Staff was very knowledgeable and able to explain to me even though I don’t have much cycling experience
The team at Jax Bicycles treats you like family and they did a great job servicing my road bike. I would recommend them to anyone looking for a new bike, accessories and bike services.
Excellent service and products. Employees are friendly and very informative.
The service received was beyond excellent and both employees were very knowledgeable and helpful. Hope to see them again.
The staff are knowledgeable and very helpful.
The gentleman who assisted us was very patient answering my 13 year-d son’s questions, and genuinely seemed to love talking about bikes.
I love the quick and efficient service. The prices were the best in town as well
Jax Bicycle Center, Murrieta, CA, has an excellent selection of all types of bikes, including electric bikes and accessories among other things, for adults and kids. Also, prices were reasonable with discounts on many items. My wife and I were most impressed with the Trek bicycles, which we purchased with several related accessories such as helmets, lights, lock, water bottle/holder, mobile air pump and service policy. Sales manager Sherrie especially impressed us with her friendly, personable attitude. She was knowledgeable about all the products, with years of riding experience to back it up! She took the time to discuss each bike and helped us choose the right ones to fit out size, abilities, and interests. We would highly recommend Jax Bicycle Center in Murrieta, CA, to anyone looking to purchase a quality bike and/or accessories!
Mike and Chris
Temecula, CA
Don was great with helping me change the tube on my e-bike wheel. The tire was very stubborn to come off the wheel and Don got it fixed in no time. He saved me hours of frustration, thank you!
The gentleman who described the folding bike to me was helpful and honest. I was comparing a bike at REI to the model that the store provided.
We have purchased two bikes from Jax Bicycle Center in the past 4 years and absolutely love them. They have superb customer service and products!! Their staff are very knowledgeable and helpful. We highly recommend them to all our family & friends.
Jax was able to work me in quickly and swap my disc pads so I could take my bike to an event that same day.
We came in on Memorial Day. Manny helped us purchase a Trek 820 for my 13 y/o son. He took the time to explain how the gears/shifting worked. He showed him placement of the seat and how to determine when he needs a new bike. He also educated him on why a tune up in the first 6 months was necessary. Manny did a great job and my son left with a new bike and even more excited than he was coming in. Thank you!
I bought the bike pedals and they put it, I used all day and it's works.
I like the prompt and reliable service.
Trek is a good product. All my bikes have been Trek. I have been very satisfied. Thanks.
Everyone is nice, knowledgeable and helpful.