Customer Testimonials
Courteous and knowledgeable on everything they do .
Super friendly, very helpful & extremely knowledgeable
Great affordable prices and a plus customer service . Andrew and Jason are super cool and that's why I keep coming back to this location
Parts available locally.
very nice there
Great services. I'm satisfied with my purchase.
I spoke to several employees of Jax Bicycles in Long Beach trying to decide which bike to buy. All of them were Extremely helpful guiding me in my final purchase. There was absolutely no pressure to buy. I highly recommend Jax Bicycles.
Will is great!!!
Friendly and helpful staff relaxed atmosphere, good return policy. You don’t feel rushed when looking around. There not pushing you to purchase anything very knowledgeable staff.
The customer service was amazing.
The people there were friendly and very helpful and made sure I had what I needed before I left!
The staff was friendly and helpful. They immediately address my problem and fixed it while I waited. Great service!
The service manager was super friendly and helpful. He helped me select the right set of bike lights for my needs.
Your location's floor manager Derek is positively a cycling guru. Never met a cycle shop expert at the level this fellow operates. Jax is extremely fortunate to have someone with his know how and knowledge on staff. Please do all you can to make his stay there worth his while so he will be there for many years to come.
Great help finding a better tire
Very personal and mark dis his best to get me the best performance & best deal
Very honest and knowledgeable team you have there.
Josh & Lee at the San Clemente store have a lot of knowledge about bikes, helmets, etc. They listen to your questions and provide excellent service!
Great service and kind staff
Convenient location friendly and helpful staff.
Quality service at reasonable price
Very good experience with the entire staff. They took care of my issues and serviced my bike well! Thank you!
Friendly, professional and knowledgeable.
I often need parts or accessories and Jax is the biggest, most well stocked bike shop in Long Beach
Fast professional service.
The service was good. You did what I asked and worked on a difficult bike. I will recommend you to friends with similar bikes
The staff was helpful, friendly, and knowledgeable
na
The service is friendly and timely. I was a little unhappy that when I came back (in an hour) as directed my bike was not ready. No one was even working on it. My bike was ready in 15 minutes but should have been ready before I arrived.
The service was great and Joel and Jeff took care of both of my bikes thanks for the speedy service that you provided me.
Knowledgeable Friendly people and fast service.