Customer Testimonials
Selection and quality.
Brought my bike in for a tune up and issue with a loose stem. Dustin took time to show me what was going on with the stem and how to fix it. I appreciate that! The tune up was done on time and bike is riding great. Thanks!
great guys fast friendly service repaired my flat rear tire on my electric bike in a matter of a few minutes and had me back on the road in no time. Very reasonable pricing and great product knowledge.
Friendly and excellent service!
Lots of great gear and helpful employees
The great customer service
Employees are always vert helpful
Great service pretty expensive for some services like boxing a bike $130 is pretty steep after buying 3 bikes and then getting charged for a box that should be free and a 15min job for a bike tech
Prompt shipping, great price!
Staff was super helpful. Skis were as promised. Thank you
Great customer service and bike shop support
Helpful staff, great selection. I love shopping local too.
Everyone was so knowledgeable and helpful. We came in knowing nothing about cross country skis and they educated us and got us some really nice skis. They even drilled the holes for the bindings and installed the bindings while we waited since they knew it was a long drive to/from McCall. Also picked up great gear on clearance!
Always great service & advice here.
Great bike shop. Everyone very helpful and knowledgeable.
Will always use them.
This store has all the gear and clothing that I am typically looking for. They have awesome customer service (Dax is the best!).
I had a bike fitting with Dax. He was patient while helping me sort out a seat for my bike that works.
They had what I needed. Great price. Fast shipping. Was shipped the day I ordered it.
Team was super helpful in helping me pick out the things for my bike that I needed. Walked me through everything and gave me advice on tips and tricks. 10 out of 10 experience.
Great service, thanks!
Great bike service!
Wide range of products shown on-line.
On my phone-in order, staff person was very polite, very helpful and even gave me a follow-up call to make sure I was able to process payment remotely. Excellent service!
Helpful staff answering product questions over the phone. Fast online ordering and shipping.
Friendly and very helpful service at the bike repair shop!!
This store has all the selection of big box shopping with a great local vibe.
Friendly customer service.
As a slightly overweight senior citizen woman I am often overlooked at sporting good stores. At the Meridian ID Mountain Touring shop the staff were busy with other customers but said greeted me when I came in. I needed new clips for my road bike shoes, but was also interested in trying a gravel bike. The staff spent time with me, looked for more bikes my size in the the other store, and found the new clips I needed. I did buy the gravel bike and I love it.
A good store experience
All the right products and the best customer service. IMT is always welcoming and knowledgeable in all things outdoors.
You guys were great! You were tenacious in getting the new tires for my bike which had to come from back east and in limited availability. You serviced and repaired both of our bikes and the new tires make them ride very smooth. You kept us updated on the progress and did exactly what you said you would do.
I will recommend you to anybody who needs anything in the bike universe to come to Idaho Mountain Touring. Thank you all very much for a job done very well!
Really appreciate the staff and their quality work.