Customer Testimonials
They had what I needed for my new tricycle and were able to order the other part, very friendly staff and willing to hear what you asked.
Staff was kind, professional, and accommodating. They consistently stopped what they were doing to assist customers like myself.
Dax was incredible from a customer service perspective, helping us to select the bikes that we are looking for. He was patient, kind, and attentive through the whole process. Can not recommend enough
Excellent product availability. Quick and easy checkout and delivery.
very knowledgeable, efficient and courteous sales and service staff
I honestly had no idea what I wanted or what to look for at all when I walk in the shop. The employees really took there time so I could make the correct decision on the right bike for me. i decided to get the Fuel EX 8 GX AXS T-Type Gen 6. I haven't gone a day without riding it sense i got it. my wife told me to take a day off. So for everyone that works there i would say they are more than helpful. ill be back in for ski season defiantly.
The service team is great. They truly care! I just took my MTB in for a tube and I’m very happy with the service. Very knowledgeable and don’t try to upsell you on things you don’t need. Highly recommend their group!
Nick was extremely helpful, and provided valuable information for this purchase and pending future purchases!
High quality products and very friendly service.
Great employees. very helpful, i was able to rent a pretty dialed bike for the weekend. The store has prretty much everything you could need if you forget something or have to fly in and can't take a bunch of stuff with you. I will use them again for sure.
Good price on a hard to find product
Incredible service and quality people!! Thank you
The guy who helped us with my daughters helmet , very knowledgeable and friendly.
Great service and bikes.
Took my 2014 5.9 Madone in for service. It had a creak that was driving me crazy.
Didn't think it was the bottom bracket but they replaced it and the creak is gone. They even replaced the back wheel brake pads and now I can actually stop. Amazing!
Always love the service I get from the shop.
Be a loyal customer and get treated right by this crew.
Thanks IMT!
Excellent Customer Service Representative in every way.
You have great products and excellent service. People who really know what they're talking about! Thank you for your help, I love my new bike!
Friendly staff and very helpful
Excellent service and a good selection of products.
Great service and great products!
Quick shipping, really good prices, reasonable shipping costs!
Great service
Dax was great! I ordered a special part that came right away and the guys were helpful in how to install it
Thanks shain
The guy that took the bike and worked on it right as I dropped it off, fixed it right then and there and was so nice!! Amazing job! I won't go anywhere else ever again!
Very friendly and helpful. They do go service.
Honesty I've never shopped at Idaho Mountain Touring myself because I'm in NH, but my daughter and son in law who live in Boise love your store which is why Ive purchased gift gift cards for them.
Amazing service! I believe his name was Charlie
Great place. Very respectful and quick.
friendly staff, timely service
Got what I needed on a Saturday afternoon. Great in stock selection for replacement tubes. Inventory showing online was 100.