Customer Testimonials
Knowledgeable and friendly staff! Always good products. It seems like the staff are happy, not a lot of turnover. They know their products and I recognize the same employees which is a nice change!
The staff is knowledgeable and friendly. All products are very good quality.
Services!!
Very friendly staff, helpful as soon as you walk in the door, and accommodating! Supply of product is plentiful and staff is very eager to help!
Staff was incredibly informed and very helpful in making my road bike purchase.
Loved how helpful everyone was getting my family bike ready! From purchasing a new bike, tuning up another and fixing wheels on a third.
Great service and products. People are so friendly and helpful
We appreciated the excellent service we received when bringing a Trek mountain bike to be inspected and serviced. The staff member who assisted my daughter and me was knowledgeable about the bike; shared great tips about maintaining tires, etc.; and generously answered all of our questions.
Friendly, fast, and even gave me a free cheap part just to be awesome. Really is great to feel a sense of belonging to a community, and Idaho Mountain Touring fosters that.
As expected. Fast shipping
Fast shipping! Easy ordering. Nice!
fast service and availability.
I love Idaho Mountain Touring. Having a shop in Meridian is great. I like the downtown shop too, but certainly more convenient to have one close to home.
Excellent real person service and follow through.
Friendly, helpful staff and a good selection of well made products.
Nice selection, all things considered, most importantly a friendly, knowledgeable staff.
Great service, Excellent prices, and Fast Shipping!
one on one help, took the time to go through all the options that would help me best
No pressure but lots of support from sales.
Great service and products!
Professionalism of staff, as well as knowledge of products. Careful explaining of service and products. Competitive prices. Prompt customer service.
Great products and no high-pressure salespeople over your shoulder, but there if you need them.
Great service with the best alpine touring binding mounting in town.
Great customer service and a great bike!
Fast delivery and great customer service!
Very knowledgeable and helpful staff.
Great service, awesome products, one of my favorite local stores. Folks, before ordering from a big online place, please get in the habit checking at IMT first, you would be surprised at how good their in-stock inventory is!!
Good, competent, reliable service.
Engaged, friendly and knowledgeable team. They adjusted well to our level of knowledge, listened well, and responded honestly.
What a great store in Boise! Due to a last-minute road trip, we only had a few days to order and install a car rack--and IMT did it seamlessly. We are very happy with the rack and with Idaho Mountain Touring. We will be back.
Excellent customer service:
All questions answered.
Service done expertly.
Associates showed me how to use the equipment I purchased.
Associated were quick to point out cost-effective products to satisfy my needs.
Great location.
I can’t wait to go back and, maybe, purchase an E-bike from them at some point.