Customer Testimonials
All the staff I dealt with in purchasing my Trek Fuel Ex were knowledgeable and helpful, most especially John. Good work in helping me to select the right bike!
Always an excellent experience
Excellent customer service. Made sure that I was taken care of!
Good, fast service, quality products
In stock, prompt shipment.
IMT is one of our favorite stores. Great owner... employees and products and services. thanks!
The staff was very helpful and knowledgeable getting my son set up as a new skier.
They made the extra effort to get me my maker bindings. Very satisfied.
Fast service delivery and the option of tracking shipment. The product is as described.
Hi.
I like how website is organize , secure payment and guick shipmen .
Fast and quality ski and bike service. Dax and rest of crew are genuine and knowledgeable.
I came to the store because they tend to have a great variety of sports clothes and i was not disappointed, However, I was looking for a great headband and didn't find one and as I was walking out a sales person said, "You look like you didn't find what you were looking for1" She helped me find some great headbands and a couple of other clothing item. She was GOOD - I am sad that I forgot her name because we really hit it off! (Blonde pony tail - new employee but obviously experienced in retail. She made my experience fun!
The friendliness of the staff is unmatched. I’ll happily pay a higher price to buy from IMT and support local just because of the group that works there.
The staff is friendly yet professional at the same time. The bike checks are thorough and they give honest feedback. I trust I will get complete service in a timely manner there, regardless of how busy they are. The store is clean and well organized, offering a great variety of gear for different types of outdoors adventures. Prices are reasonable across market bearance. To top it all off it is a local company! Thank you for taking great care of my bike and appreciating me as a loyal customer!
Easy to order,great selection.. Thanks
Great products, helpful staff! Also, love the transparency about Covid vaccines amongst the staff members!
Very fast.
Nice product selection. Friendly staggering and service. COMPETITIVE PRICING
You carry Stio - which is hard to find in Idaho. Service is always great too
You had what I wanted in stock (it was harder to find than anticipated!), your shipping costs were reasonable (unlike the other places I found it), and your fulfillment and ship times were faster than expected. I'm always a bit nervous buying from an online merchant for the first time, but you exceeded all my expectations and I wouldn't hesitate to buy from you again. Thanks!
High quality products, and very knowledgeable, friendly staff
Friendly staff and great product selection
We had a friendly greetings the moment we walked in the store. Dak was so knowledgeable and we felt so well guided in selecting our purchase from him. The store is amazing with much more then bikes to select from! If you haven’t been in it will be to your benefit to take the time to look around - amazing. I felt our purchase didn’t end that day - they’ll be there to support us when needed for maintenance issues or problems. Thanks again for the great shopping experience!
Nice people! Quality service!
Prompt shipping. Had an item I was looking for--a Patagonia tee shirt.
Very good prices and excellent service!
Friendly knowledgeable staff, always ready to solve our outdoor recreation equipment crisis!
High quality service. High quality products!
Very fast and friendly service and the job was extremely well done.
Quick and responsive. Thank you!