Customer Testimonials
We love IMT! So many great products to choose with competitive prices and the service is always top notch!
The consistent quality of your products for men and women
Knowledgeable staff, good selection of high end products.
Very fast order turn around! Much appreciated from across the country.
First time customer to the location and everyone was very friendly and helpful. Looks like they are still setting up their clothing section but they have a nice selection of biking items. Definitely be my go to shop.
The variety of brands and goods. I really liked the maps and books offered and the area was comfortable to sit and pour over them a bit without feeling rushed.
I appreciated the easy ordering on the website and fast delivery. I got exactly what I ordered at a reasonable price.
Excellent customer service.
Prompt turn around, good communication, competent work and courteous service.
I like shopping and buying local. Have always gotten great customer service from the IMT stores
Knowledgeable and friendly staff. The downtown store has more inventory, but I still go to the Cherry location first out of convenience.
Great, fast & accurate service.
Efficiency
Polite, knowledgeable, individuals actually willing to provide assistance to customers. Great phone skills also. Thanks again Mark Ming
Great service! Came in needing some drivetrain parts and they got them swapped out quickly. I was on my way again within 20 minutes!
I ordered a jacket and it got to me within a couple of days. I was also able to take advantage of their sale. Good prices and fast shipping.
Friendly, knowledgable staff. An excellent stock of the things I am looking for, from sports nutrition products to outdoor gear, to clothing. We have also had great experiences with the bike maintenance services at both downtown and Meridian locations. Really great service from a locally-owned company.
Knowledgeable sales people and high quality products.
Great price, fast shipping and in stock.
Products are great, people are excellent!
Your customer service was awesome and really quick to answer my questions.
that they are so fun
Friendly and quick. I'd go back again
Great staff - knowledgeable, positive and well trained
Well stocked inventory - you have a lot of "stuff" so I can often compare products, colors, sizes
Location - IMT is incredibly convenient for me and I always find parking close
Website is great and lets me know inventory at the stores. Employees are super friendly and knowledgable. Very easy going purchasing experience.
The team is friendly and helpful. Service was quick and the store is clean.
Ryan did a great job finding the perfect bike for me! Would highly recommend!!!
Good detailed information and fast service.
Knowledge of staff
Willingness to listen
Don’t try to push something you probably don’t need
I only came in with a flat tire, but I was treated like I was a very valued customer! I appreciate it and will not only recommend IMT, I will shop there again!