Customer Testimonials
The IMT team is always helpful.
Brian was awesome
There is a little bit of everything for all the fun activities
Love supporting local. Staff is always so helpful and kind
Very friendly staff and quality products!
We love the huge selection of bike gear and the amazing customer service!
Great selection and when the size I needed wasn’t in stock they ordered it for me and shipped it. Great customer service.
Excellent customer service and maintenance for all my cycling needs
Great customer support!
The woman that worked with me in the store helped me select the correct Yakima kayak holder for my needs. She was great.
Prompt and friendly service.
Shipped super fast. I wanted a specific color of Patagonia hat and couldn't find it anywhere. You had it and got it out to me right away.
I talked to a male staff & I talked to a female staff.. They both were very intelligent..
Great selection and really good folks working there with knowledge.
Great selection of technical and practical gear.
Friendly knowledgeable staff. Always get my bike in and out quickly.
Print shipping . Good availability, tacking rtc
I couldn’t be happier with the entire crew at Idaho mtn touring. I primarily utilize the Meridian shop where I biught a 2021 Trek Top Fuel 9.8…. The entire crew here has been my go to mechanics for all of my bikes…. Im pretty hard on my equipment and these guys can literally fix anything!
Good communication on shipping
Good, personalized equipment recommendations, excellent bike maintenance, good selection of clothing and equipment, very friendly staff.
Always great service!
Great high quality products and services.
Over all very helpful and I really appreciate that.
Prompt shipping, easy to deal w your company
Very helpful and contentious staff. Would not let us leave until my new Trek Electra Townie e bike was perfect. Ryan is the BEST.
I worked with Becky at the downtown store. She was so helpful and kind. It was easy to decide on and purchase a new mountain bike. Great customer service! She listened and understood my wants so I wasn’t overwhelmed with the choices. Thank you.
Great staff and customer service!
Quick and friendly
The guys in the bike shop have always been seriously awesome. Dax and Dennis (I think that's right) were extremely helpful. Thank you!
High quality products and great customer service. Compared to one of your local competitors, you all treat everyone who walks through the door in the same welcoming, respectful, and helpful way.