Customer Testimonials
The friendly and well-trained crew at IMT sells high-quality equipment and clothing. The store is clean, well run, and stocked with a wide range of summer and winter toys and gear.
Recently, I purchased a Trek Domane road bike through IMT. Bill Davis personally helped me through the possible choices of various features, and found a way to move the delivery date from over 12 months to about 4 months. Then there were excellent follow-up checks on the bicycle, with further teaching from the bicycle mechanics, The service has been excellent!
Great customer service! Bill went out of his way to help me find what I needed.
High quality products and great customer service. Compared to one of your local competitors, you all treat everyone who walks through the door in the same welcoming, respectful, and helpful way.
The IMT team is always helpful.
Brian was awesome
There is a little bit of everything for all the fun activities
Love supporting local. Staff is always so helpful and kind
Very friendly staff and quality products!
We love the huge selection of bike gear and the amazing customer service!
Great selection and when the size I needed wasn’t in stock they ordered it for me and shipped it. Great customer service.
Excellent customer service and maintenance for all my cycling needs
Great customer support!
The woman that worked with me in the store helped me select the correct Yakima kayak holder for my needs. She was great.
Prompt and friendly service.
Shipped super fast. I wanted a specific color of Patagonia hat and couldn't find it anywhere. You had it and got it out to me right away.
I talked to a male staff & I talked to a female staff.. They both were very intelligent..
Great selection and really good folks working there with knowledge.
Great selection of technical and practical gear.
Friendly knowledgeable staff. Always get my bike in and out quickly.
Print shipping . Good availability, tacking rtc
I couldn’t be happier with the entire crew at Idaho mtn touring. I primarily utilize the Meridian shop where I biught a 2021 Trek Top Fuel 9.8…. The entire crew here has been my go to mechanics for all of my bikes…. Im pretty hard on my equipment and these guys can literally fix anything!
Good communication on shipping
Good, personalized equipment recommendations, excellent bike maintenance, good selection of clothing and equipment, very friendly staff.
Always great service!
Great high quality products and services.
Over all very helpful and I really appreciate that.
Prompt shipping, easy to deal w your company
Very helpful and contentious staff. Would not let us leave until my new Trek Electra Townie e bike was perfect. Ryan is the BEST.
Great gear and a knowledgeable sales team