Customer Testimonials
Super speedy shipping! Had exactly what I wanted and great company to order from! Looking forward to placing other orders! Thank you!
Quick and accurate - also liked the fact a return shipping label was included "just in case"
Great selection of great bicycles from Trek, and every staff member I've encountered is very knowledgeable in terms of what's available and deep history of various categories.
Knowledgeable friendly staff. They were Very helpful with maintenance on my Mt. Bike.
Friendly and knowledgeable.
Got exactly what I ordered very quickly!
The employees are always helpful and pleasant to interact with.
Service was much faster than originally estimated. Had exactly what I was looking for.
Excellent service, high quality
The team members are friendly, knowledgeable and helpful.
Great outdoor shop. Lots of good stuff.
Excellent customer service,
Free wrapping
Good selection of Clothing and gear!
Always helpful service people. Great selection of goods.
I greatly appreciate how quickly they got in my bike for an emergency repair before I left 24 hours later for north Idaho and the Hiawatha Trail. The whole team at IMT is always professional, friendly and go above and beyond! I will forever be a customer. Thank you
The selection was great and the customer service was wonderful. Helpful, knowledgeable and pleasant
Cool store. People are nice.
Great customer service. Was listened to and was able to find the bike for my son.
Fast and easy
Quality products and heard from customer service about shipping right away. Would recommend to anyone shopping for bike products.
You have parts in stock and sales team was helpful over the phone
Quick delivery
Great service and shipping my item was perfect and at a great price PLEASE purchase with confidence
Excellent customer care!
Every interaction I have with IMT is smooth and professional. Their sales people are thorough and knowledgable, they ask a lot of questions before shooting the answer from the hip. Much appreciated!
Becky was awesome and super informative in helping me find and buy a bike! Would definitely go here again for the good service and atmosphere.
Dax was extremely helpful in getting me setup on my new bike. He took extra time to make sure everything was dialed in, even as the shop was closing. Great customer service.
I am always treated great! Fast service, handsome guys!
Website shopping around for a knockblock lockring that no one else had. I, also, called the store to verify if it was a place of business.
I stumbled on this site looking for MTB parts and they had them in stock when no one else did, that was the beginning. The process from purchase to shipping was easy and fast, so much that I immediately recommended it to 2 close friends, and they place similar orders that same day. The next day I got a notification my order has shipped. You cannot ask for any better experience, they are at the top of my list now. Capt Mark, Central Florida
Quick & knowledgeable, thank you so much!