Customer Testimonials
Great customer service and a nice selection. I wasn't even planning on buying a bike when I came in, but just like that, bought a new bike thanks to a nice and knowledgeable staff! Thanks!
I worked with Adam on my new bike purchase, he was very helpful and answered all of my questions. I’ve already recommended Idaho Mountain Touring to a coworker 😊
Quick delivery. Great communication. Trouble-free. Didn't even know you existed until this order and will look you up again if I need anything.
ease of order, speed of delivery and quality of product
I was a beginner of cycling but I could get many explanation and suggestion based on my lifestyle and preferences during my purchase. I selected from 5 options and I'm satisfied with which I finally purchased.
They prioritized my service to match us going out of town. Did great work and was not very expensive, very pleased and team was super friendly
The products are great, but the service was outstanding with Cristos! Hard to come by and really appreciate it. That will keep us coming back!
Amazing local shop with great selection and customer service. Keep it up! :)
The staff is very friendly and knowledgeable and the selection is awesome.
Excellent product selection and great service!
10/10 would recommend!
Great selection of products, fun to shop in the store, helpful staff.
Thank you
We enjoyed the individual attention to our needs. We didn’t feel like we were being rushed or ignored as so many retailers do. Thanks for all your help in picking out ebikes!
I just picked up my new bike today, so it's too soon to evaluate the product, but the service was great! Friendly, helpful and comprehensive -- thanks :)
Great service!
Great quality. Great service. No complaints. Thanks for helping me!
Very pleased. Received order fast. No issues. Son likes the hat
Your store had the exact bike part I was looking for, I also appreciate the trackibg service after the sale. Thank you.
Should have gotten the name of the guy that helped me at the bike shop. Honestly don’t think I’ve had better service anywhere. Love you guys!
Very friendly and informative. Made me feel at home and comfortable with all my question. Love this shop and will keep doing business here!
Service was great, products were in stock, and free shipping was much appreciated! Thanks for being customer-centric. Will definitely support you again!
Friendly staff, quality products and top notch service
Quick response time & expertise in problem solving.
Quick delivery
Great variety and service
Great gear and a knowledgeable sales team
The friendly and well-trained crew at IMT sells high-quality equipment and clothing. The store is clean, well run, and stocked with a wide range of summer and winter toys and gear.
Recently, I purchased a Trek Domane road bike through IMT. Bill Davis personally helped me through the possible choices of various features, and found a way to move the delivery date from over 12 months to about 4 months. Then there were excellent follow-up checks on the bicycle, with further teaching from the bicycle mechanics, The service has been excellent!
Great customer service! Bill went out of his way to help me find what I needed.
Super awesome price, excellent customer service and super fast shipping (1 day from order to my door - Boise to Salt Lake). Will definitely order from them again!