Customer Testimonials
Got the best CS from Dax at the downtown store regarding bike tubes. We're in a time when people are just trying to get through their days so it's tough to get service from someone who genuinely wants to help you figure out a solution to your problem. So that was refreshing. Train people to be like him. :)
The staff is easy to talk with and wants to find what will serve you.
Prompt and courteous
Good website, quick delivery
You have a very informed and friendly staff. My shopping experience with you was great.
Local, friendly, and knowledgeable staff!
The service I received to get a tune up on my skis was fast and courteous. The turn around was much quicker than they had quoted which was a pleasant surprise.
It's great to be able to support an independently owned Idaho business. Too much of our money goes outside the state. I own a small Idaho publishing business and publish books related to the Intermountain West. We refuse to sell our books to Amazon and the big corporate behemoths, selling only to locally owned stores. That's right. Believe it or not, we do not sell to Amazon - and we are managing to survive. Consequently, I always try to patronize local merchants.
Great products!
Great Service, VERY Knowledgable staff. They assembled a bike for us so our granddaughter could test ride it for her Birthday.
Broad product selection in many categories. Very friendly and enthusiastic service by knowledgeable staff! It’s a very nice place to shop.
Efficient and easy! Thanks
Very put together shop and kind, knowledgeable staff there to answer any questions! Thank you.
Excellent service!
Informative staff and extremely helpful! Quality gear, quality help, and affordable! Support local!
Great products, competitive prices, and most importantly in stock!
Great service and product selection
Good variety of top rated bikes. Excellent customer service. Everyone was great to work with.
Clean
Nice, sincere folks working at the store. Good knowledge. Very service oriented.
The friendly helpful staff.
Ski wax selection
Great selection, friendly staff
You had what I was looking for, the price was good, and you shipped when you said you would. Your service was great. Thank you !
Speed of service, knowledge
Knowledge and friendly staff!
Friendly, laid back environment. Good selection of clothes and hard goods. It's just a classy place with nice staff.
I was helped immediately each time I came in. I received calls with status updates promptly, and customer service was great at answering questions and being patient with a novice like myself.
Great selection. Good service and assistance. Specifically we needed help with a part for our Yakima skybox that was going to take 6 months to get from Yakima. IMT had the part and had us up and running!
Awesome staff. Very helpful.