Customer Testimonials
Everyone was super helpful! We're so glad we picked your store for the purchase of our new bikes. Thank you!
The people were friendly and showed me exactly what they were going to do to service my bike. They answered all my questions and finished the tune up ahead of schedule.
Great product; has a nice wide brim that blocks sunlight very well and seems to be well designed with good quality construction.
The product, classic helmet visor Da Brim, seems well-designed and well-made. We received it promptly and I appreciated the personal note from Mark.
Very friendly staff and fast but thorough service. Price is a little high for the deluxe service package but they do a great job!
Had a hat shipped and it was received in perfect condition!
I have had an amazing experience at IMT each and every time I've been there. I've let Dax sell me a mountain bike and a roof box for my car, so you should definitely give that guy a raise! The mountain bike purchase was probably my best purchase of the year--I have had a blast riding this year and I am still thrilled with the purchase. The service has been great and they were even able to squeeze in my two-week "check-up" service for the bike in the middle of the Boise Trails Challenge so I could keep the bike in good condition while I beat myself up riding.
Every employee you have is just rad. You guys have made a customer for life, and I recommend IMT to everyone I talk to. I can't say enough good things. My only issue is that I have to limit my visits to curb my spending.
I appreciate your staff wearing masks during the pandemic which is very considerate to customers.
You had the E-Bike I wanted and the sales person was great at explaining the features, as well as getting it built overnight so I could try it before buying.
Friendly advice about alternative selections.
They carry quality products and have very friendly staff!
Everyone who we spoke with was very helpful and knowledgeable about the products. It was a great experience for us.
Had both visors we wanted in stock.
Fast, free shipping. Great service!
Price and customer service
Incredibly helpful and knowledgeable staff. Bill was excellent as well as everyone else that I interacted with.
You guys are great and have great products!
The Da Brim is a great prevention to prevent sun rash....thanks!
Quick and responsive.
The lady was very knowledgeable and took her time to make sure I’d get the right products!
Great customer service!
I like wide variety of products IMT has to offer and being able to see them in person prior to purchasing.
The product was exactly as described and shipping was very efficient. Thank you so much!
Loved the product and it was shipped right aeay
Knowledgeable staff. Ready to go the extra mile for customers
I like that you were all wearing masks, and had them for your customers too. And of course you staff is helpful as usual.
Love all products and the staff is friendly and knowledgeable!
The best part f IMT Is the staff, every time I’ve been in the staff has been awesome!
great staff. Lots of product
I called Idaho Mountain Touring and spoke with Morgan to see if they had the bike I wanted in stock and was informed the last one sold that I had wanted. Morgan called me back a few hours later letting me know that someone had returned a bike that was exactly what I wanted and put it on hold for me to check out the next day. I was so grateful to Morgan for calling me to notify me of this, and she did a great job helping me out the next day with my purchase. I was also assisted by a man (I wish I could remember his name) and he went above and beyond helping me get my bike in the trunk of my car to take home. Super happy with my experience and will definitely be back for future purchases! Thank you! 😊
Dana was wonderful! I was new to mountain biking and she really helped show me what to look for in a new bike. I had a great experience!
Great selection and friendly staff. Great experience!