Customer Testimonials
came in very near closing and staff uncrushed and very responsive. Made great suggestion for a bike for my grandson. Assembled on the spot and out the door.
Fast Friendly and No Pressure. Know what you’re talking about and give honest opinions.
Service, knowledge, friendliness, and good products to choose from. Good sales guy.
Good brands and GREAT SERVICE
Friendly staff
Quality products
Answered the phone, had the product in inventory and had a reasonable price on it.
Great products and super helpful employees
A wonderful store with beautiful things!
Thank you for fixing my grandson’s bike. I appreciate your COVID19 preparations in your shop, and were efficient in your attention to his bike.
Everyone was kind and courteous. My repair was done quickly and well done. The price of the service was reasonable.
Friendly knowledgeable service and staff!
High quality gear at a fair price- staff is very knowledgeable about gear and such
The guy that helped us was great! Very informative, nice and didn't make us feel ridiculous for being rookies in a legit bike shop. Keep I'll the great work!
Friendly and helpful!
Disappointed that people were required to wear gloves since there is no evidence that touch passes COVID-19 around.
Very clean and efficient service
Excellent service! Always top notch representing boise ✌
The whole experience was delightful. Obviously you care about the customer and employee health. In the current climate each customer is welcomed and asked to mask-up (we already had ours on) and to sanitize our hands. As usual (before the COVID-19 protocol) we were greeted pleasantly and asked about what our needs were. We gave specifics and were shown to the products, asked if there were any questions, and then allowed to browse. Check out was also great, we chatted about outdoor adventures and plans.
The service was superb. Thanks for being so expeditious.
High quality products and good customer service.
like everything I have purchased there and the service can't be beat.]
Thank you.
Great products
Excellent shop with great customer service.
The staff at both IMT locations have always been very helpful and knowledgeable.
Fast delivery and everything fit perfectly! I would highly recommend!
Your staff was friendly, knowledgeable, quick and efficient! Thank you!
very friendly staff and helped us find the perfect bike for our 4 year old!
Fast delivery....
Speedy and helpful
From my first contact with IMT I was immediately impressed with customer service. Bill found me the exact bike I was looking for and was extremely helpful throughout the entire process including a perfect set up! All employees were friendly and helpful. This is a wonderfully operated business and I highly recommend them. I will be back!
Thanks IMT, you got soul!