Customer Testimonials
One thing is super clear - we all miss IMT! I was happy to see that the store was so bustling on Saturday. I was also happy to buy stuff online and pick up in the cue. Thank you for taking extra measures to keep you staff and customers safe.
Customer service is fantastic. Particularly in the bike department.
The person I spoke to, had a genuine interest in finding the product I was interesting in.
It would have been very easy for them to just say they didn't have the color I was looking for.
Costumer service!!!
Excellent!
Very prompt shipping, and I appreciated the handwritten note included!
The employees were very helpful. This novice rider needed information and help getting my bike on the road. They helped me solve my simple issue.
Great, professional, knowledgeable, and very helpful. Awesome people!
Great customer service!
Very very very friendly staff!!!!!
Scott was great and very helpful!
Speedy service and good prices!
The staff has vast knowledge about all the products and is very friendly and respectful!
Customer service from Marc has been fantastic, personal and above what I would expect. Thank you!
How amazingly fast my products were shipped from when I ordered them.
the staff was very helpful and nice and informative!!!
You guys were great! I was able to get what I needed very quickly. I will most definitely be looking to do business with you all in the future.
Very helpful service.
Super knowledgeable staff and really helpful!
Knowledgeable and thorough. Great customer service.
Good selection of products and great customer service
Everything
Everyone was friendly, helpful, and knowledgeable. Luckily you had the bike I wanted in stock (actually the last one!). My bike was put together and delivered earlier than promised. Very happy with the whole process and would definitely recommend Idaho Mountain Touring to all my friends and anyone who asks where I purchased my bike. Thank you to everyone at the shop for the great experience!
Customer Service was great!
Extremely knowledgeable folks who ask superb questions of me and give me clear, fact-based answers. Idaho Mountain Touring is my number one stop for all things road and mountain biking!
Super kind staff and quick repairs.
Very knowledgeable and friendly staff. Will be a returning customer.
I appreciate the fact that products are readily available here in Meridian, Idaho. I also appreciate that the store carries high-quality products.
Good quality of products and knowledge by employees.
Dax was AWESOME! He broke things down & explained everything single thing we needed to know. We had looked at another bike shop earlier in the day & though the product was similar Dax was the difference maker. We purchased 2 trail bikes, the strong force against goat heads, slime & tubing, & ended up deciding to get the tailgate pickup pad to free up space in the bed of the pickup. Which Dax installed & explained. We then went on an awesome 8 mile ride on the Weiser river trail. Can't wait to go again!