Customer Testimonials
Idaho Mountain Touring has a great selection of high quality outdoor essentials. A trip to their store down town is an adventure. If your like me planning and equipping for the journey Is part of the fun of heading to the outdoors. Can’t wait for my next trip!
I really appreciate the extra precautions you have taken to protect your customers from exposure during these challenging times and still continue to maintain great customer service. All of your staff are very helpful, knowledgeable, and courteous. I have had my bikes serviced at IMT for many years and have never been disappointed.
You responded very quickly to my requests.
Great sun block for a bike helmet
Nice selection, knowledgable hands-on staff.
Perfect item. Just what I ordered. Fast shipping.
Amazing customer service! Love my visor and my husband loves his.
Friendly/helpful staff, timely and complete product information, ease of order, shipment/receipt of item as advised. Thank you!
Awesome work by Matt in Service!!!!
Quality merchandise and great customer service.
Fast shipping. Product came as described.
I purchased a United by blue women’s t shirt, which is made of organic cotton and made in the USA. my first time ordering from this company and it was shipped super fast, packaged very well, and even included a note from the person filling the order. Now that’s a great company! God bless your company in beautiful Idaho!
We saw a bike rider in the park that was wearing a sun visor on their helmet. How cool is that! So we searched and found one at Idaho Mountain Touring. Ordered 2 of them and went out riding the next day. What a relief from the sun! You gotta order one or two....they are great!
Updates frequently and quick delivery!
Everybody I’ve talked to is very professional and seems like they are working from the same information base. I’ve never had to walk around with a question because somebody always seems available to answer it.
I really appreciate the store adhering to CDC guidelines and requiring masks for all customers and employees. The one on one service is also wonderful!
Thank you!
Friendly, great staff. Addressed the issue I had with my back with honesty and explained what I should expect.
Quick shipping and product as expected.
People were very helpful in recommending the right MTB for my 9 year old son
My item was shipped very quickly, came in great packaging and with a personalized note!! I would most definitely shop here again and recommend to all!!
Helpful staff. Good selection of products. Local store. Highly recommend!
Employees listened well to what my needs were in a mountain bike and led me to the perfect bike. Everyone is so friendly and knowledgeable. I will always recommend IMT!
I love the variety of products you have as well as your knowledgeable service. Most importantly, I appreciate your safety protocols during this time. Your protocols are responsible and respectful to your employees, customers, and community. Thank you!
Easy and simple-my two favorite words when making a purchase. Quick turnaround time as well. Great price point and value. The handwritten note on the receipt was a great personal touch too. I'll be a repeat customer for sure.
Great bike shorts, and received quick, thanks!
I was so grateful that you are willing to do a curbside try on. The website is clean and it worked wonderfully. The clarity of Your message “masks on” to enter the store was a terrific example for everyone. The staff was helpful and smiling through it all. You’re downtown, so I can bike there. You are a pillar of good locally owned business. While I was trying on my shoes a couple came to the door. Staff greeted them brightly and as they started to come in she invited them to snag a mask and sanitizer their hands. They stopped, did a double take, looked at each other and said “why”? Staffer in a bright smiling voice said “Required, so we’re alllll safe, and we can alllll get through it.” They looked at each other and walked away. Your staffer was outstanding in handling it.
Products sold are guaranteed and service is good.
I really like the way you are handling Covid and the respect you are treating customers and just respect you are treating the virus. I think you were demonstrating positive responsibility
IMT always provides great service, rather I am getting a tune up or need a product