Customer Testimonials
Helpful employees
local, helpful, friendly.
Always helpful staff and great products
Great selection of products at great prices, love being able to get that “thing” I needed for my backpacking trip without driving around or waiting for an online order, but always end up browsing your drool-worthy selection of bikes and shoes. The staff is very friendly and knowledgeable, too!
The best place for all you biking needs. Love the people that work at Idaho Mountain Touring!
Very satisfied with the service and the product. Good price. Definitely I will buy from you again.
Service
The people that work there are knowledgeable and friendly. Truly understand what service is all about. Thank you for your prompt and thorough help.
Never heard of this company. Got an email asking me to rate it. Figured I would give it a 10 in the hopes of maybe one day getting a handjob if I ever use them.
Quick shipping and nice people!
The staff was very helpful and knowledgable
I ordered a Da Brim for my bicycle helmet. The service and shipment were prompt. They even left a thank you note! The Da Brim works great and I will enjoy using it!
Great local shop, very friendly, and like that they're enforcing masks, hand sanitizer, and social distancing
Marc, your Customer Service Rep was very helpful. He is a great asset to your company.
Peyton Last name removed
My sales person was so helpful! He explained different products in a way that I could understand and was helpful in pointing out various options. He took my personal preferences into account when looking at different items. And it never felt like I was trying to be talked into buying products. I had a great experience, and as I was recommended here by a long time mountain biker and customer I’m sure we’ll both return.
Very impressed with the quality and the speed of delivery on my item
Local and fast!
Also great in-store Covid precautions to protect staff and patrons!!
Really like your store and the people working there. Professional and helpful.
took care of my problem.
Excellent service and follow up on the order. Shopped and received right on time in perfect condition.
The product I wanted, shipped fast!
Good selection, excellent prices, quick communications, simple and fast shipping.
I love your quick service and attention to detail. I really like my new e-bike and all the service I received from your staff.
Good selection and good customer service.
I bought an e-gift card for a coworker. It was a bit of a different order, and I got highly personal service from the Staff at IMT. Thanks for reminding me of why the Treasure Valley is so special!
Fast and easy service. Good customers service
Everything
No matter what I need, whether it's a new coat, camping gear, or a bike tuneup, everyone is always so friendly and helpful. I'm definitely an amateur enthusiast, not a hardcore athlete by any stretch of the imagination, but I've never felt anything less than 100% welcome in the store––not always the case in bike shops! I love being able to shop online & I deeply appreciate how seriously you're taking COVID-19. Thank you!
Well organized and nicely displayed merchandise.
You have the brands that I like such as MSR.
Your sales reps are courteous, professional, and helpful.
Great inventory. Rapid response. Easy website to use. Nice and personal note included with the order. That is how business should be done!