Customer Testimonials

Great service from Charlie! Purchased an electric assist gravel/road bike. Kind, helpful and knowledgable.

Friendly and knowledgeable service.

Excellent clothing selection and customer service.

Charlotte was so helpful. She is the best !

Your sales rep Frank was nothing short of exquisite. He was kind, courteous, extremely attentive, and helped me plot out my build for my new adventure bike/bikepacking setup. The selection of gear is excellent, but friendly and knowledgeable staff will bring me back.

Give that man a raise.

Happy with my bike service. Great work.

I like the fair prices and the variety of high quality items to choose from.

Great care and service! I came in without an appointment and they were super helpful with no pressure to but anything. Just wanting to help me get back on the bike and have a great experience.

Great selection, good sale deals, low key staff, spacious store.

Friendly service. Good selection of tools and parts. Good mechanic shop. 👍

Charlie was great helping me out with a new bike decision. He was patient and offered ideas that I hadn't thought of. Thank you Charlie

Idaho Mountain Touring is a Gem in our area! They did an amazing job in servicing our bikes that we offer to the tenants in our building to use during the work week! They were quick to respond to my maintenance needs and worked so fast to get them up and running for the summer season!

Thanks so Chris, Frank and Braxton❤️

I love supporting local downtown businesses and Idaho Mountain Touring makes it easy by always having what I’m looking for. I needed to get a last minute gift and found exactly what I was looking for. They even wrapped it for me!

Great bike shop that actually took the time to show me some simple bicycle maintenance!! Super friendly and very helpful. My favorite bike shop in the Boise area without a doubt!!

Excellent customer service and selection of quality outdoor gear

Excellent customer service and I left very confident in my purchases!

Great Patagonia jacket and the price was not hiked up like found in Patagonia stores! Excellent and quick service too. I live in Alabama but if I’m ever in Boise, I will go to the store!!

Easy shopping and fast shipping. Product was as described. Will shop here again for my biking needs - thanks!

Excellent service and high quality merchandise. Great store

I’ve taken my bike here for years and they have always maintained a high level of service with a quick turnaround time! Wouldn’t take my bike anywhere else!

People know what they are selling and are very friendly

Jerod was extremely knowledgeable and helpful.

First time customer and I was impressed. Upon entering the store, an employee directed me to bike repair. Employees greeted me in bike repair and before I knew it bike was fixed and on my way. This is a store I would highly recommend for the bike enthusiast.

Every employee I've encountered is very friendly, knowledgeable and attentive. Even for small purchases. Thanks!

Awesome products and customer service that I’ve experienced since the 1980’s!

Big shout out to Mike who went above and took care of my bike to get it ready to ride while waiting on parts. Also, I appreciate the communication from him.

Thanks! You all do an awesome job every time me or my wife need something.

Great price and fast shipping.

Great customer service!

I have been in and out of IMT even before it's current location. It's always been a great place for bikes and bike accessories. Everyone is always helpful and there to help. There prices are competitive with like stores. Highly recommend.

Willing to fix my bike with five minutes till closing. So friendly and helpful!!