Customer Testimonials
The guy willingly answered all our questions without being pushy. I got to test drive the bike. Love the bike!
IMT has high quality products, excellent displays and a roomy vibrant space to shop. Sales and fitting service providers are professional, courteous, engaging, passionate about our outdoor activities and trained on proper fitting.
We ordered a beanie, and it was shipped and delivered quickly. We are happy with what we received.
The guy that opened the door a few minutes after closing time for me and even wrapped my gift. Amazing.
Very friendly. Super fast service
Quick and thorough service. Got my skis done in the time i needed them and did a great job.
My order shipped quick and I am very satisfied with it!
Easy ordering, fast shipping
The ability of the personnel to handle things expeditiously.
Great quality, local business
Great products. Helpful customer support. Friendly.
I love the variety of products you have, and how helpful everyone on your staff is every single time we come in. Your employees are also great with my kids whenever they tag along for our shopping trips. Thank you for being so welcoming!
Great range of products and services and locally owned. I can usually find what I need.
Took my bike in immediately, diagnosed the problem as soon as I brought it in. Repaired within one day with a complete explanation of what happened and why and suggestions as to remedies in the future if needed.
Great products and customer service - thank you!
Fast service
I called for help identifying a product I saw online and to check stock before ordering and talked to a super nice gal who went and checked for me. She was friendly and happy to help and it gave me a warm feeling about your business! Within a few minutes I was notified my cap was packed up and shipping out. So nice working with a small business that cares!
- Mountain Wanderer!
Very knowledgeable staff, can make things happen while on the phone. High quality store.
The best customer service in town.
Quality of the service work performed and the friendly staff.
great communication
Amanda was very proactive in setting me up with a Nordic package. She is an asset to your company.
It is a tossup between quality products and friendly, helpful staff as to what I like the most about your store. Dax is always a hit!
Great service. Friendly staff. Quick service.
Good selection, convenient location, trusted gear.
Your store is attractive, clean, and welcoming. The lighting, the order, and the calm energy tell me I’ll find what I need. I’m always greeted, not as a formality but as if it actually matters I am there. Christy is my go-to. She knows me, remembers me, and never treats my visit like a transaction. That kind of attention is not common. Other stores feel indifferent. Here, I feel seen, and that makes all the difference. Your skiing and bike inventory intimidates me, but I know if I were to be brave enough return to either, you'd be my go-to experts. Thanks being part of the community.- jeffery.
Charlotte was phenomenal help, getting me setup with a new pair of Blundstones, and answering every question I had. Will absolutely be back!
very fast shipping! Good prices.
Good selection, easy, nice price.
Great staff, friendly knowledgeable. My goto for bike maintenance.