Customer Testimonials
You’re the go to! Customer service consistency, that’s saying ALOT these days.
I am super happy with my experience at Holland's Bikes! Joe and his team are wonderful. I purchased a 2021 Specialized Epic Pro. Joe and his team located the bike, had it shipped, built, and I was riding 5 days later. The bike is brilliant. Couldn't be happier. You've earned a customer for life..
Staff is always friendly and to the point. Service is great!
Friendly and helpful even with COVID19
We felt valued as a customer. The sales lady was very helpful, gave us time to make decisions, and provided useful information in guiding us through the purchasing process. Thanks! My daughter is so happy with her new cruiser.
Hollands is awesome! Thank you!
So impressed with the staff. Very helpful and very knowledgeable. We purchased the Specialized Como 4.0 ,Helmets and locks. 🚴🏾🚴🏻♀️
Hands-down, the best bike shop in San Diego! While other shops are getting buried by the COVID biking surge, Holland's has only stepped up their outstanding customer service.
Salesmen were very knowledgeable and pleasant! No pressure just options.
All good people.
I appreciate the follow up and for being scrappy is addressing an issue on an old bike
Fast service and Great Customer Service! Will come back again.
in spite of covid and not being able to shop in the store. Jacob was amazing he was able to answer all our question. We left the store with 2 new bikes and some accessories. Excellent experience.
I had to wait almost a month to get my Alibi bicycle repaired, which I thought was too long for a long time and loyal customer...living in Coronado and buying from Holland’s since the 1940’s.
The Specialized Alibi I had purchased from you was in bad need of brakes, plus it was very noisy peddling in low gears.
I finally got it in to your repair side on 7 August.
Your staff, especially Brian, was very courteous and I was given a loaner bike to pedal home.
That the bike was ready the same day and works perfectly was a wonderful thing.
All in all I like Holland’s, but I would have preferred to have been shown some “loyalty courtesy” when I first showed up in mid-July with real problems.
Waiting for about 3 weeks shows me you are busy, but that I not that important a customer anymore.
Paul Plumb
Ordering Thule products online to pick up local store was super easy!! Was very happy to see them social distancing with customers waiting at the door for service. Thank you!
Friendly, fast, cares about delivering great products and service
You guys are always great at making sure we have everything we need to enjoy the beautiful Coronado/San Diego area on our bikes!
We love your sales staff and your service/repair team.
Very helpful and quickly had my new bike put together and ready to go.
Outstanding customer service! I’d recommend them to anyone.
Very friendly, on time , helpful and I am happy I got a bike that I wanted there .
I have bought and serviced my bikes for over 40 years and during that time the quality of work and their products has been maintained to the highest standards. Their fees are fair and their knowledge of their product have been outstanding.
friendly and knowledgeable staff, and everything i need for my bike is always in stock!!
I called over 10 bikes shops in San Diego and Jacob was the only one who went above and beyond to help me. When I picked up my beautiful new Electra bike he made all the adjustments for a comfortable ride. I also asked for a cup holder, bell and basket and he brought me several choices to choose from. Lastly, he was very professional and kind. Thank you again, I’m loving my new bike.
Thank you so much for your help in ordering my new bike! Excellent customer service, highly recommend, would definitely shop here again.
The professionalism, courtesy, and knowledge about the bikes
You had the Electra mint basket in stock!!!
They're readily available and easy to pick up.
Great service, employee was very helpful.
Jacob had an amazing energy and knowledge, he’s a great asset to your organization. I am definitely coming back as I’m looking for more gear. Thank you for making this a great experience during covid19