Customer Testimonials
Jacob was amazing! So informative and so helpful, best bike shop experience.
Enrique was very helpful and accommodating to some of my special requests. He was great at communicating and very polite throughout my purchase.
Great friendly service, this really felt like a neighborhood bike shop that wants to connect with its customers.
Great selection, excellent customer service and fast shipping!
Helpful team.
The service is always great!
Great service quick n easy process
Everything
Great selection of bicycles, reasonable prices, great service for the most part, and like this a local shop in business for many years serving the community.
Very friendly and knowledgeable staff. The people who helped us made a very strong impression with their knowledge and especially their friendliness. Very good service, in spite of COVID-19 restrictions making things harder for them.
Friendly, personal service. Sales staff took the time to answer all my questions. Gave me several options to consider along with the pros and cons. Wonderful service! Thank you!
Lucas is very knowledgeable, helpful and extremely pleasant to work with. Many thanks!
You carry Top quality Brands & products at all price levels and you have inventory to sell (not easy to do in this pandemic). Your staff was committed to matching me to the right bike (shout out to Jacob Nault!). Your Ops/Service team committed to setup the bike quickly, with great communication on when it would be ready , and with the right instruction on pickup. I am now a committed fan of Holland’s bikes because the Holland’s Team earned it.
Articulate and efficient sales folks.
tyler was super on top of my warranty. stayed in touch and got my bike repaired promptly
Mostly I like the people, the products you can get just about anywhere. Everyone is always very helpful to me and my family. They let us roll our bikes in just about anytime and they fix them right away, many times with no charge for a minor tweak. Everyone at Holland's is the BEST. I love the new ownership and the team they've assembled. Couldn't live without them!!!
I ordered online for a curbside pickup, and everything went smoothly. The employees that I spoke with on the phone or in person at the curb were quite friendly and helpful.
I picked up a Willworx Superstand Extreme Bike Stand for my plus size MTB - it does its job and looks like it will hold a 3.0 tire easily (I'm currently running 2.8), is sturdy and the only assembly required is snapping one curved tube into place.
Also purchased a Bontrager Rapid Pack - Holland's had the only one I could find online that was olive grey in color, and that's the color I wanted - seems they are on back order everywhere, must be popular! I've used it on one ride and really like it. My wallet and phone fit easily in the side pockets
Website is easy to use. Customer service was great when picking up bike.
First of all you had the bike I wanted. But, the staff, Joe, Lucas, Jacob could not be more helpful and pleasant. I am very impressed.
Great customer service!
Great service! Always helpful and do an amazing job! Thank you!
I like that you keep me updated about the cruiser list--
You were all very professional and helpful
Fabulous company!
They caught a mistake on my order and let me know
Great service! Quality products.
Outstanding highly professional, friendly, and helpful customer service when I purchased a bicycle over the phone from Holland's and had Holland's ship it to us in Ohio as a present for my wife. Everything worked out perfectly. In particular, I would like to extend my special thanks and recognition to Joe Ohl and Noelle for their wonderful help on the phone. My wife loves her new bike! THANKS AGAIN!
As background, this purchase was made in summer 2020 in the midst of the pandemic, restricted hours, and severe shortages of bicycles. Jarrod in Trek's home office in Wisconsin was able to identify for me that Holland's had the only Trek bike in the country that was the model and size my wife needed. Jarrod was extremely helpful in making this all work out.
-- Carl from Ohio [Do NOT use my last name in any publicity}
Holland bicycles your company is very professional and your technicians know what they are doing and they are very pleasant and helpful.
Letycia
The staff are helpful and friendly. They even suggested the best biking spot near their store. I'll highly recommend them. Keep it up!
I love how knowledgeable you staff is about the products that you sell. Also Jacob is amazing, about remembering what I’ve purchased in the past and helping me pick out items that will work with my particular bike.
Jacob was extremely helpful.