Customer Testimonials
The staff was very helpful with providing me guidance on selecting the best bike to suit my needs. They were very knowledgeable and answered all my questions. Highly recommend!
Friendly customer service. Repair work or bike tune ups are promised on time, and in some instances even ahead of anticipated completion date.
Overall attitude and knowledge
Prompt, Professional, and Friendly Service. All business should be this way!!
Nice service
A great team at the Lake Zurich store led by John. Highly recommend this business.
Great service. Geroge was super friendly and well informed.
Fast, quick reliable service every time and at a fair price
They had what I was looking for and it was ready within an hour for pickup. I would highly recommend them to anyone who does their own bike maintenance.
The staff are very friendly and helpful
Friendly customer service.
Very nice place with the professional and helpful staff.
I highly recommend them.
The young man who helped me yesterday was friendly, knowledgeable, and offered to call another store for an item.
Great service
Extremely knowledgeable team, very helpful. Great service.
If you need anything cycling, I highly recommend The Cyclery in Lake Zurich.
Andy is knowledgeable, honest, and always willing to help. I appreciate the great service and the time he takes to make sure everything is right.
Thanks, Andy!
Awesome service and care. Thanks
Friendly and reliable service. Trust their work and advice
Extremely fast and inexpensive. I dropped off my bike trailer to have a flat tire fixed at 10:00 and was expecting to get a call that afternoon. I was pleasantly surprised when my phone rang about 10:45 that it was ready for pick up!
Customer service was excellent.
Always great service and very helpful folks
Great service. Helpful knowledgeable and polite
Courteous staff. Good product information and guidance.
Have brought a bike from Cyclery Northbrook and bring it in for maintenance Good service and friendly staff.
Expertise, courtesy, prices
Quality I never have to question. Go see Ryan for a new bike!
Knowledgeable staff and reasonable prices
I had two bikes tuned up, and the service was excellent. The price was very reasonable, and both bikes looked great when I picked them up. They rode smoothly, shifted well, and felt like new again. The staff did a thorough job, and I am very happy with the results. I would definitely recommend them to anyone needing bike repairs or maintenance.
Local store. Attentive sales; good service.

Staff is very helpful and friendly