Customer Testimonials
Personal service and knowledgeable staff!
I purchased a new saddle for my bike and needed the old one switched. I took my bike and new seat to George’s Cyclery in Libertyville. I expected to drop it off, but it was completed while I waited. They never disappoint.
Good people like John working there. Good music. Nice people working there with reasonable prices. I do hope they start doing workshops again, like for fixing flats.
Great product. Exactly what I was looking for and very helpful with the questions I had. Clearly a service related business
Prompt and professional service.
Fast friendly and very fair pricing
Ease of on-line renting as well as attentive service when I arrived to pick up bike.
You name it, new bikes and products. Bike repairs and tune ups. Great friendly customer service and help!
Thank you!
Tony is the best. He’s a wealth of knowledge
Great value and service
Ryan gave great customer service. Thank you!
Friendly and efficient
My bicycle was in great shape after a general tune up, and everyone I dealt with was helpful and friendly.
Staff is very helpful. I pulled up in my car and msn came out to assist either my bike
Very professional and very accommodating!
I was helped quickly and easily.
This shop is staffed with long time bike riders who are extremely knowledgeable. Talk to George, Rob or Tony and you will understand what I am talking about.
TOM M
Quick and affordable service
Convenient for my location. Qualified, friendly personnel.
Service is fast and friendly. Also sales team was excellent when we bought our bikes earlier this year.
Has always been a great shop. Speedy turnaround on bike repairs
Everyone is super friendly and knowledgeable. Love this bike shop!!
Fast and did a good job.
Excellent products, and even better the customer service. We're repeat customers, shopping at George Garner and even more so with the Treck brand. We moved to Crystal Lake and that's why we changed the store from Northbrook. We congratulate Sean for his customer service; we feel very good about him, good energy and knowledgeable about the product he sells, although we miss Ryan. he is for sure the best! Greetings for the whole team.
It was refreshing to have somebody be helpful and responsive. The gentleman was obviously knowledgeable and familiar with all the bikes and products. He performed the necessary service on the spot.
Helpful staff- not overpowering or pushy. Very appropriate.
Neat, spotless, tidy facility. Good selection of goods.
What do I like about the product and service? The service I received from Ryan when I brought in my Electra Cruiser for a chain check was impressive. He checked it out and gave me options. I could tell he was very knowledgeable about my bike. I purchased a new seat and a bike dinger. He helped me select the correct bike seat. The shop was speedy & efficient in putting on my new seat and the bell. Highly recommend George Garner Cyclery
Service here is top notch, knowledge and experience matter when buying a quality bicycle and accessories
Very friendly service with very knowledgeable staff. They have been in the community for many years and seem to have a good relationship with their customers.
No pressure selling and knowledge people