Customer Testimonials
Service is very good and timely
Good service
Great customer service!
Paying $20 to have my derailleur adjusted when it wasn’t properly switching gears seemed like a bargain. I also love supporting local family businesses. Especially one that has been in the same family for so many years.
Friendly and knowledgeable staff. The bikes I wanted were out of stock and they got them in quickly as promised. They helped me install the bike rack on my vehicle too.
The people who work there know what they’re talking about and are very nice. They don’t try to oversell or over explain. They just fix bikes and they’re the best!!!
Friendly, knowledgeable and timely.
Knowledgeable staff.
They had bikes available for my grandchildren. They were thorough and friendly when we brought them in to be fitted to the bikes.
Great knowledgeable service
Good Trek bike selection and accessories and excellent customer service
The employee was very helpful and courteous.
Thank you for all your help and tips.
JG
Rented electric bikes. Nice bikes, good time.
Jim is awesome! Also, the prices are reasonable and service is always done timely.
A great experience as always at George Garner. Ryan is terrific, unfailingly gives great advice.
Good selection and knowledgeable employees. Ryan was amazing to work with. He knew his stuff, was patient and didn’t rush me to make a purchase. I would definitely recommend him and this location.
You are conveniently located by my home and I like your location because John always seems to be there and he is the most helpful employee and goes the extra mile.
Customer service was excellent.
Good products, great people and customer service!
Efficient and professional. Very pleasant to deal with. Thank you
My father-in-law's walker needed adjustment, and we were told that a bike shop could help. Coming from a doctor's appointment for him, his walker was in the car, and we were driving pass and decided to try. You kindly stop to help. Very impressive because you could have said make an appointment. You fix the problem in minutes, and the price was very reasonable. Thank you.
Very helpful, welcoming and kind.
I drove all the way from Naperville to George Garner Cyclery in Libertyville to work on my bike. Excellent, consistent service. Purchased my bike there many years ago. Pricing is very reasonable. Don’t rob you like other bike shops. I’d make the long drive over again. Well worth it!!!!!
Customer service very friendly. Thank you
The employees are great. very friendly. super helpful. .
I brought my bike, and was planning to drop it off, because of the front tire not holding pressure.
Techniclan replaced tube while I was waiting. Thank you!
Excellent customer service. Good range of product selection
Everyone always takes the time help and very friendly i brought my bike in to have tires changed and was done in a hour!
Personalized advice from Ryan
love tony he is great. love bikes the next will have more gears and full suspension.